AI Agent Builder
Build a working voice agent from your client’s website
Pick a template, enter your client’s website and choose what the agent handles. Trillet reads the site, writes the knowledge base and creates a working voice agent with those capabilities, usually in a couple of minutes. Test it in the browser, then attach a number to take calls.
How it works
From a website to a working agent.
In Call Flows, New Call Flow opens a three-step wizard: Agent, Business and Capabilities. Nothing is saved until you press Create agent.
Choose what the agent does. To answer calls: Receptionist, Booking agent or FAQ agent. To make calls: Lead qualifier, Appointment reminders or Lead follow-up. Or start from scratch in an empty call-flow editor.
Type the address and press Read it. A card shows what Trillet found, such as the business name, description, industry, address, phone and hours. If it’s the wrong business, try again or enter the details yourself.
Answering questions is always on. Tick booking and a transfer to a person, choose what happens after each call and press Create agent. Trillet reads the key pages of the site and builds the agent, usually in a couple of minutes.
In action
Reading a client’s website in the wizard
The Business step: enter the client’s website, press Read it, and check the business Trillet found before you continue.
What it reads
It reads the site and writes the knowledge base.
When you press Create agent, Trillet reads the key pages of the client’s site and turns what it finds into the knowledge base the agent answers from. The business’s public listing fills in details the site leaves out.
The pages that matter
Trillet maps up to 50 pages of the site and reads the key ones: home, services, pricing, about and contact.
Services, areas and prices
The services offered, the areas served, pricing and starting prices, and the payment methods accepted.
Contact details and policies
Contact details, business hours, the appointment policy and whether there’s an emergency service, so the agent can answer callers’ questions about them.
Languages, certifications and reviews
The languages the business works in, the certifications it holds and what its reviews say.
What the agent gets
A working agent with the capabilities you chose.
Create agent builds one call flow around the business: a greeting with its name, the knowledge base from its site and each capability you ticked. A capability is switched on only once its details are filled in.
Answers questions
Always on. The agent answers from the knowledge base written from the site. Add more sources, or edit what it found, in the editor.
Books appointments
On the call, straight into Google Calendar, Cal.com or GoHighLevel. Or the agent texts the caller a booking link.
Transfers to a person
A cold transfer to the number you enter, for when a caller asks for someone. It starts working once a phone number is attached.
After each call
Email a call summary, text the business owner a summary, or text the caller a follow-up such as a recap or booking confirmation.
No website
No website? Describe the business instead.
Choose “The client doesn’t have a website” and the knowledge base is written from what you tell it. The rest of the wizard is the same.
Type the details
Enter the business name and what it does, then its hours, services, pricing, FAQs and anything else the agent should know.
Upload a document
Add a PDF, DOCX, TXT, MD, CSV or JSON file of up to 50 MB, and the agent answers from it too.
When a read goes wrong
If the site can’t be read, or the card shows a different business, try again or switch to entering the details yourself.
Test, then go live
Test it in the browser, then attach a number.
When the build finishes, the editor opens with the agent created and saved, and its next step: attach a phone number so it can take calls.
Test in the browser
The Test panel works straight away, so you can talk to the agent and check its answers before it has a number.
Attach a number to take calls
Attach a phone number to the call flow and the agent answers the client’s calls. Transfers and texts start working once it has one.
Edit it like any call flow
The agent starts on the default voice, in English. Change its voice, instructions, knowledge base and tools in the editor.
Frequently asked questions
What does Trillet’s AI agent builder do?
It builds a voice agent from your client’s website, with no code. In the New Call Flow wizard, pick a template, enter the website and choose what the agent handles. Trillet reads the site, writes the knowledge base and creates a working agent with those capabilities, usually in a couple of minutes.
How long does it take to build an AI receptionist from a website?
Usually a couple of minutes from pressing Create agent. A large or slow website can take longer; the build screen shows each stage as it goes, and the editor opens once the agent is saved. Attach a phone number for it to take calls.
What if the client’s website is thin or can’t be read?
The agent knows what its knowledge base holds, so a thin site gives it less to answer from. Add more sources or edit the knowledge base in the editor after the build. If the site can’t be read at all, try again or enter the business details yourself: type its hours, services, pricing and FAQs, or upload a document.
How is the agent builder different from the AI Assistant?
The agent builder is the guided wizard that creates a new agent from a client’s website or the details you give it. The AI Assistant is a chat that builds and edits agents and workflows from plain-language requests; it doesn’t read websites.
Can I test the agent before it takes real calls?
Yes. The Test panel works as soon as the editor opens, so you can talk to the agent in the browser. Attach a phone number when it’s ready to take calls; transfers and texts start working once it has one.
Which calendars can the agent book into?
Google Calendar, Cal.com and GoHighLevel, with the booking made during the call. Or the agent can text the caller a booking link instead.
Which plans include the agent builder?
Studio and Agency, Trillet’s white-label plans for agencies, in your workspace and your clients’ workspaces.
Build your next client’s agent from their website.
Book a demo to see the agent builder on one of your clients’ websites, or speak to sales.