HealthcareCapture every patient enquiry, reduce no‑shows
32%
reduction in no-shows
Free clinical staff from repetitive calls. Handles intake, appointment booking, insurance verification and follow-ups under full HIPAA controls.
Explore healthcareOn-premise & private deployment available
AI that resolves high‑stakes conversations end‑to‑end
Verifies identity, connects to your live systems, takes action, and follows through — across voice, SMS, chat and more.
Proudly Australian, Globally Trusted
TrilletLive0:00
Collections
AI agent
So instead of the $612 due today, we’d do three payments of $204, starting this Friday. Sound right?
Caller
Yeah, let’s do that. Same card as last time is fine.
AI agent
Great — give me a moment to set that up.
Payment plan created
Visa ••42 · 3 × $204
AI agent
All done — the plan’s active and the first $204 is scheduled for Friday.
Caller
And nothing comes out today, right? Just Friday?
AI agent
Right — nothing today. I’ll text you the full schedule now.
Confirmation sent
SMS · payment schedule
Resolved · 1:12
Your email will only be used to send you a post-call summary once.
Connecting...
0:00
In production with
Measurable results in regulated environments
85%
of complex calls resolved
80%
reduction in cost to serve
10×
lower call abandonment
32%
reduction in no-shows
- Error rate
- <1%
- Call escalations reduced to
- <15%
From conversation to completed outcome
01
Handled at scale
Every high-stakes enquiry is answered across voice, SMS, chat and messaging — without adding headcount.
Live now
247 conversationsVoicePayment arrangement — in progress
SMSAppointment reminder — confirmed
ChatNew matter intake — qualifying
02
Verified before action
Identity is confirmed to your compliance standards before any action is taken.
Identity verification
To your compliance standard
Full name + DOB
Reference number
Callback number match
Verified — cleared to act
03
Action taken in your systems
Bookings, payments, case updates and recovery happen directly in your live tools during the conversation. Works with the systems you already run.
During the call
Booking created in your PMS
Payment plan set up
Case updated in your CRM
TelephonyCRMPaymentsCalendar
04
Closed with full audit
Confirmations are issued and a complete audit trail is maintained automatically.
Audit trail
14:02:11
Identity verified
14:04:37
Payment plan agreed
14:04:52
Written to CRM
14:05:08
Confirmation SMS sent
Complete record — maintained automatically
Built for the industries where calls can’t go wrong
Healthcare
LegalConsistent handling of after‑hours enquiries and intake
24/7
every call answered
New matter intake and routine updates, handled the same way every time. Supports sensitive conversations with full audit trails so your team can focus on high-value work.
Explore legal
Financial Services & Debt CollectionVerification, payments and recovery at scale
10×
lower call abandonment
Identity verification and payment arrangements without increasing headcount. Lower abandonment rates with full audit and TCPA compliance.
Explore financePartners
White-label platform for teams serving regulated industries.
Deliver under your own brand with full multi-tenant control and enterprise compliance.
What our customers say
“When we deploy into an enterprise environment, we need one platform that owns the full stack. Trillet centralizes the infrastructure so we stay focused on delivery.”
Slava Vidomanets
Managing Partner, StrataBlue
4.6
rated on Trustpilot
1,200+
businesses trust Trillet
99.97%
uptime SLA
What makes it different
An AI phone agent that answers inbound calls 24/7 — booking appointments, capturing leads and following through, inside the systems you already run.
Reads from and writes to your live tools so every conversation results in a completed action rather than a note or ticket.
Connects directly to the telephony, CRM, practice management and payment platforms you already use — no parallel systems required.
Designed from the start for the compliance, audit and operational requirements of healthcare, legal and financial services.
High-stakes interactions stay connected across voice, SMS, chat and messaging so context is never lost.
Enterprise deployment options including on-premise and private cloud.
Full audit logs, role-based access.
HIPAA, GDPR, ACMA and TCPA compliant.
SOC 2 Type II and ISO 27001 certified.
Australian data residency — call recordings, transcripts and backups stored in Australia, with in-country LLM hosting available.
HIPAAGDPRACMATCPASOC 2 Type IIISO 27001AU Data Residency
Ready to resolve high‑stakes conversations end‑to‑end inside your environment?
Speak to sales to review how Trillet integrates with your systems and meets your compliance requirements.
A working session with the team that builds the platform — not a scripted demo.