Juney AI receptionist for plumbers
Turn missed calls into booked jobs
When you are under a sink or in a crawl space, your AI receptionist answers the call, screens emergency from routine, captures the job details, and texts your booking link. You get qualified plumbing jobs, not voicemails.
Keep your number. Juney Pro: 7-day free trial with 50 minutes.
The real cost of a missed call
A customer with a burst pipe will not leave a voicemail and wait two hours for a callback. They dial the next plumber in the search results. By the time you finish the current job and check your messages, the emergency repair is already booked with whoever answered live.
Every missed call is a job that goes somewhere else.
What you get from day one
24/7
calls answered, even when you are under a sink
1.4M+
calls handled by Trillet, the team behind Juney
Minutes
to set up, keeping your existing number
Every kind of call, handled
01
Emergency triage, day or night
A burst pipe will not wait for a callback. Juney screens every caller for urgency the moment they ring, walks them through first steps, and flags true emergencies to you instantly so the high-value jobs never slip to the next plumber.
Transcript
Voice · EmergencyCaller
There is water pouring out from under my kitchen sink and I cannot stop it.
AI agent
Turn the valve under the sink clockwise to shut it off. I am flagging this as an emergency and sending the details to the plumber now.
Emergency flagged to ownerBurst pipe · app alert sent
02
After-hours and weekend cover
Nights, weekends and holidays are when emergencies happen, and when your competitors send callers to voicemail. Juney answers every one, sorts urgent from routine, and texts your booking link while you sleep.
Transcript
Voice · 9:12 PMAI agent
You have reached Rapid Flow Plumbing. We are closed, but I can still help. Is this an emergency or can it wait for morning?
Caller
My hot water is gone and it is freezing. Could someone come tomorrow?
Booking link sentSat 8:00 AM
03
Job screening and details
Juney asks your intake questions on every call: the specific issue, when it started, the property type, and whether the shut-off is accessible. You arrive quoted, prepared, and never guessing.
Transcript
VoiceAI agent
Got it. Is this a single-story home, and is the shut-off valve easy to reach?
Caller
Yeah, single story, and the valve is in the garage.
Job details capturedSlab leak · garage access
04
Booking straight into your calendar
When a caller is ready to book, Juney texts your scheduling link and, on Juney Pro, drops the job into your Google Calendar with the details attached. No phone tag, no double entry. Prefer to call back yourself? Booking is optional: Juney can send you the caller details and job description straight away instead.
Transcript
Voice · SMSCaller
Can you get someone out to look at my water heater this week?
AI agent
I have texted you a link to book. Thursday at 2 is open. Grab it and you are set.
Appointment bookedThu 2:00 PM · calendar synced
05
Filtering the calls that are not a fit
Not every call is a job you want. Juney politely declines work outside your services or area, then emails you the summary so you still know who called and why.
Transcript
VoiceCaller
Do you guys do full bathroom remodels?
AI agent
We focus on plumbing repairs and installs, so that is outside what we take on. I will pass your details along so nothing is lost.
Out-of-scope call loggedSummary emailed to owner
Results plumbers can count on
24/7
every call answered, days, nights and weekends
Every call
screened for emergency or routine work
End-to-end
from the first ring to a booked job in your calendar (calendar booking on Juney Pro)
Zero
callers sent to voicemail while you have minutes
Customer case study
Trillet, the team behind Juney, featured in a Google Cloud customer case study
- Error rate
- <1%
- Call escalations reduced to
- <15%
Integrations
Books straight into your calendar
On Juney Pro, Juney books into your Google Calendar and sends the caller a confirmation, and every call summary goes to the app and your inbox. No double entry.
During the call
Appointment booked into your calendar
Confirmation sent to the caller
Job details and urgency captured on the call
Call summary emailed the moment they hang up
Connects to your calendar
Calendar booking is on Juney Pro.
Answers every call, day or night, with no downtime.
Keep your existing business number. Calls ring you first and only forward when you cannot answer.
Every call recorded, transcribed and summarised for your records.
No lock-in. Try Juney Pro free for 7 days with 50 minutes, and cancel anytime.
Frequently asked questions
It is a voice AI that answers your phone 24/7, screens each caller for emergency or routine work, captures the job details, and texts your booking link or, on Juney Pro, books the visit. Instead of sending callers to voicemail, every burst pipe or blocked drain is captured with full context, even at 2am.
Yes. Juney is an AI answering service for plumbers that runs from an app on your phone. It answers the calls you miss, or every call you forward to it, takes the caller’s details and the job, and sends you a note after every call. It works through call forwarding, so customers keep calling the number they already have.
Yes. Screening for urgency is the first thing it does on every call. A burst pipe with flooding is flagged as an emergency and sent to you straight away, while a quote for a bathroom upgrade gets your booking link. You stop missing urgent, high-value work while you are on another job.
Yes. Juney answers day or night while your plan has minutes, so a burst pipe at 2am reaches a receptionist instead of voicemail, and the call is captured with the caller’s details, the problem and a summary. On Juney Pro it can put urgent calls through to you; on either plan you get a note after the call so you can decide whether to go out. Juney takes the call but does not dispatch anyone, so keep your own plan for who attends emergencies.
When a caller is ready to schedule, Juney texts your booking link during the call and, on Juney Pro, drops the job into your Google Calendar with the issue, property details and urgency attached. You get a summary the moment they hang up, so there is no phone tag.
Yes. Calendar booking is optional. Many plumbers on a job site would rather Juney take the caller details and a description of the job, then send them to you straight away so you can call back when you are free. Urgent calls like a burst pipe are flagged to you immediately.
Juney Pro starts with a 7-day free trial that includes 50 minutes, so you can hear it handle your real callers before you pay, and you can cancel anytime in your phone’s subscription settings. Current plans are on juney.ai.
Ready to stop losing emergency jobs to missed calls?
Sign up in the Juney app on iPhone or Android. Keep your number. Cancel anytime.
Juney Pro: 7-day free trial with 50 minutes.