Trillet AI receptionist for water damage restoration
Turn every emergency into a booked job
When you are on-site running extraction equipment, your AI receptionist answers the call, screens the emergency, captures the damage details, and books the job. You get high-value restoration work, not voicemails.
From $49/mo. Keep your number. 28-day money-back guarantee.
The real cost of a missed call
A homeowner with a flooded basement will not leave a voicemail and wait two hours for a callback. Water is destroying their property right now, so they dial the next restoration company in the search results. By the time you step away from the extraction gear and check your messages, the job is already booked with whoever answered live, and the ad spend that generated the lead is gone with it.
Every missed call is a high-value job that goes somewhere else.
What you get from day one
24/7
calls answered, even while you run extraction gear
1.4M+
calls handled across real businesses
< 5 min
to set up, keeping your existing number
Every kind of call, handled
01
Emergency capture, day or night
A flooded basement will not wait for a callback. Trillet screens every caller for damage type and urgency the moment they ring, walks them through the first steps, and flags true emergencies to you instantly so the high-value jobs never slip to the next company.
Transcript
Voice · EmergencyCaller
My basement is filling with water from a burst pipe and I cannot get it to stop.
AI agent
Head to your main shut-off valve and turn it clockwise to cut the water. I am flagging this as an emergency and getting a crew moving to you now.
Emergency flagged to ownerBurst pipe · SMS + call sent
02
After-hours and weekend cover
Nights, weekends and holidays are when pipes burst and basements flood, and when your competitors send callers to voicemail. Trillet answers every one, sorts urgent from routine, and books the work while you sleep.
Transcript
Voice · 11:40 PMAI agent
You have reached RapidDry Restoration. We are closed, but I can still help. Is water actively spreading right now, or can this wait for morning?
Caller
It is still coming up through the floor. Can someone come out tonight?
After-hours crew dispatchedSat 11:40 PM · address confirmed
03
Damage screening and intake
Trillet asks your intake questions on every call: the damage type, how long the water has been sitting, the affected area, whether the source is stopped, and whether the caller is filing an insurance claim. You arrive quoted, prepared, and never guessing.
Transcript
VoiceAI agent
Got it. Roughly how long has the water been sitting, and is this going through insurance or out of pocket?
Caller
Since last night, maybe twelve hours. We will be filing a claim.
Job details captured~12 hrs standing · insurance claim
04
Booking straight into your calendar
When a caller is ready to move forward, Trillet texts your scheduling link and drops the job into your calendar with the damage details attached. No phone tag, no double entry, ready to dispatch.
Transcript
Voice · SMSCaller
Can you get a crew out to assess the water damage this week?
AI agent
I have texted you a link to book. Tomorrow at 9 is open. Grab it and a crew is set.
Appointment bookedWed 9:00 AM · calendar synced
05
Filtering the calls that are not a fit
Not every call is a job you want. Trillet politely declines work outside your services or coverage area, then emails you the summary so you still know who called and why.
Transcript
VoiceCaller
Do you handle fire and smoke damage restoration too?
AI agent
We focus on water damage and flood cleanup, so that is outside what we take on. I will pass your details along so nothing is lost.
Out-of-scope call loggedSummary emailed to owner
Results restoration pros can count on
24/7
every call answered, days, nights and weekends
Every call
screened for damage type and urgency
End-to-end
from the first ring to a job booked and ready to dispatch
Zero
callers sent to voicemail
- Error rate
- <1%
- Call escalations reduced to
- <15%
Integrations
Books straight into your calendar
Trillet books into the calendar you already run, texts the caller a confirmation, and sends every call summary to your inbox. No new systems to learn. No double entry.
During the call
Appointment booked into your calendar
Confirmation texted to the caller
Job details and urgency captured on the call
Call summary emailed the moment they hang up
Connects to your calendar
Outlook works through Cal.com.
Answers every call, day or night, with no downtime.
Keep your existing business number. Callers never know the difference.
Every call recorded, transcribed and summarised for your records.
Australian data residency, with call recordings, transcripts and backups stored in Australia and in-country LLM hosting available.
No lock-in. Cancel anytime, backed by a 28-day money-back guarantee.
Frequently asked questions
It is a voice AI that answers your phone 24/7, screens each caller for damage type and urgency, captures the job details, and books the visit or texts your booking link. Instead of sending callers to voicemail, every burst pipe, flooded basement or sewage backup is captured with full context, even at 2am.
Yes. Screening for urgency is the first thing it does on every call. A flooded basement with water still spreading is flagged as an emergency and sent to you straight away, while a slow leak or a quote request gets your booking link. You stop missing urgent, high-value work while you are on-site running equipment.
Yes. Your receptionist answers 24/7, including nights, weekends and holidays. Water damage does not keep business hours, and the after-hours calls your competitors send to voicemail are often the highest-value jobs of the week.
Trillet runs your intake questions on every call: the damage type, when it started, the affected area, whether the water source is stopped, safety concerns, the property address, and whether the caller is filing an insurance claim or paying out of pocket. You arrive prepared, with the full context ready for dispatch.
Trillet starts at $49 a month with a 28-day money-back guarantee. A single recovered emergency job can cover it for years, so it works less like a cost and more like insurance for the leads you are already paying to generate.
Ready to stop losing emergency jobs to missed calls?
Set up in under 5 minutes. Keep your number. Cancel anytime.
28-day money-back guarantee, no questions asked.