Trillet AI receptionist for veterinary clinics
Turn missed calls into booked visits
When you are in the exam room or in surgery, your AI receptionist answers the call, screens emergencies from routine visits, captures the pet's symptoms and history, and books the appointment. You get qualified appointments, not voicemails.
From $49/mo. Keep your number. 28-day money-back guarantee.
The real cost of a missed call
A pet owner whose dog will not stop vomiting will not leave a voicemail and wait for a callback. They dial the next clinic that answers live. By the time you are out of the exam room and checking messages, that appointment is already booked with whoever picked up.
Every missed call is an appointment that goes somewhere else.
What you get from day one
24/7
calls answered, even when you are in surgery
1.4M+
calls handled across real businesses
< 5 min
to set up, keeping your existing number
Every kind of call, handled
01
Emergency triage, day or night
A collapsing dog or a cat that has stopped eating will not wait for a callback. Trillet screens every caller for urgency the moment they ring, asks the right questions, and flags true emergencies to you instantly so critical cases never slip to the next clinic.
Transcript
Voice · EmergencyCaller
My dog just threw up twice and now he is really lethargic and his belly looks swollen.
AI agent
That can be serious. Keep him calm and do not let him eat or drink. I am flagging this as an emergency and getting you in right away.
Emergency flagged to clinicPossible bloat · call + SMS sent
02
After-hours and weekend cover
Nights, weekends and holidays are when pets get sick, and when other clinics send callers to voicemail. Trillet answers every one, sorts urgent from routine, and books the appointment while you are closed.
Transcript
Voice · After hoursAI agent
You have reached Parkside Veterinary. We are closed, but I can still help. Is this an emergency or can it wait for morning?
Caller
My cat has not eaten in two days. Could someone see her tomorrow?
Booking link textedSat 9:00 AM · slot held
03
Pet and symptom intake
Trillet asks your intake questions on every call: the pet’s name and species, the symptoms and how long they have been going on, whether it is eating and drinking, and its vaccination status. You arrive prepared, with full patient context.
Transcript
VoiceAI agent
Got it. What is your pet’s name and species, and how long has this been going on?
Caller
Her name is Luna, she is a cat, and it has been about two days now.
Intake capturedLuna · cat · 2 days off food
04
Booking straight into your calendar
When a caller is ready to book, Trillet texts your scheduling link and drops the appointment into your calendar with the pet details and urgency attached. No phone tag, no double entry.
Transcript
Voice · SMSCaller
Can you get us in this week to look at his limping?
AI agent
I have texted you a link to book. Thursday at 2 is open. Grab it and you are set.
Appointment bookedThu 2:00 PM · calendar synced
05
Filtering the calls that are not a fit
Not every caller is a patient you can treat. Trillet politely declines species you do not care for, points them toward appropriate care, then emails you the summary so you still know who called and why.
Transcript
VoiceCaller
Do you treat reptiles? My bearded dragon has stopped eating.
AI agent
We care for cats and dogs, so a reptile is outside what we treat. I will pass your details along so nothing is lost.
Out-of-scope call loggedSummary emailed to clinic
Results clinics can count on
24/7
every call answered, days, nights and weekends
Every call
screened for emergency or routine care
End-to-end
from the first ring to a booked appointment in your calendar
Zero
callers sent to voicemail
- Error rate
- <1%
- Call escalations reduced to
- <15%
Integrations
Books straight into your calendar
Trillet books into the calendar you already run, texts the caller a confirmation, and sends every call summary to your inbox. No new systems to learn. No double entry.
During the call
Appointment booked into your calendar
Confirmation texted to the caller
Job details and urgency captured on the call
Call summary emailed the moment they hang up
Connects to your calendar
Outlook works through Cal.com.
Answers every call, day or night, with no downtime.
Keep your existing clinic number. Callers never know the difference.
Every call recorded, transcribed and summarised for your records.
Australian data residency, with call recordings, transcripts and backups stored in Australia and in-country LLM hosting available.
No lock-in. Cancel anytime, backed by a 28-day money-back guarantee.
Frequently asked questions
It is a voice AI that answers your phone 24/7, screens each caller for emergency or routine care, captures the pet details and symptoms, and books the visit or texts your booking link. Instead of sending callers to voicemail, every sick pet is captured with full context, even at 2am.
Yes. Screening for urgency is the first thing it does on every call. Signs like trouble breathing, seizures, a swollen belly, trauma or toxin exposure are flagged as emergencies and sent to you straight away, while a routine wellness exam gets your booking link. You stop missing critical, time-sensitive cases while you are with another patient.
Yes. Your receptionist answers 24/7, including nights, weekends and holidays. Pets do not get sick on a schedule, and the after-hours calls other clinics send to voicemail are often the most urgent of the week.
When a caller is ready to schedule, Trillet texts your booking link during the call and drops the appointment into your calendar with the pet, symptoms and urgency attached. You get a summary the moment they hang up, so there is no phone tag.
Trillet starts at $49 a month with a 28-day money-back guarantee. A single recovered appointment, from a wellness exam to a dental or a surgical consult, can cover it many times over.
Ready to stop losing appointments to missed calls?
Set up in under 5 minutes. Keep your number. Cancel anytime.
28-day money-back guarantee, no questions asked.