Trillet AI receptionist for therapists
Turn missed calls into booked consultations
When you are in session, your AI receptionist answers with warmth, screens each caller for fit, asks your intake questions on the call, and texts qualified clients your booking link. You get consultations, not phone tag.
From $49/mo. Keep your number. 28-day money-back guarantee.
Why voicemail loses clients
Reaching out for therapy is hard enough. A prospective client who hits your voicemail will rarely leave a message and wait for a callback. They quietly move on to the next name on the list. By the time you finish your session and check your phone, the person who needed help has already booked with whoever answered live.
Every missed call is a client who goes somewhere else.
What you get from day one
24/7
calls answered, even while you are in session
1.4M+
calls handled across real businesses
< 5 min
to set up, keeping your existing number
Every kind of call, handled
01
Answered warmly, day or night
Many people call about therapy in the evening, after work, when they have finally worked up the nerve. Trillet answers every one with a calm, unhurried tone, so nobody who reaches out lands in a voicemail box while you are with a client or off the clock.
Transcript
Voice · 9:41 PMAI agent
You have reached the practice. The team is not available right now, but I can help you get started. What is bringing you in?
Caller
I have been having a lot of anxiety lately and I think I need to talk to someone.
Enquiry captured warmlyNew client · 9:41 PM
02
Screening every enquiry for fit
Not every caller is a fit, and not every call is a new client. Trillet greets each caller, filters out spam, routes existing clients, and gently screens new enquiries so the right people reach you and the rest are handled without eating your day.
Transcript
VoiceCaller
Hi, I am looking to start therapy but I am not sure if you are the right fit for me.
AI agent
Happy to help you figure that out. Are you looking for individual therapy, and is this your first time reaching out?
Screened for fitNew enquiry · individual
03
Intake completed on the call
Trillet asks your intake questions right on the call: what is prompting them to reach out, whether they are using insurance or paying privately, and their availability. You come to the first session already knowing what they are dealing with, instead of starting from a blank page.
Transcript
VoiceAI agent
Two quick things so your therapist is prepared. Would you be using insurance, or paying privately?
Caller
Self-pay for now.
Intake completedSelf-pay · anxiety
04
Booking the consultation
When a caller is ready, Trillet texts your scheduling link during the call and drops the consultation into your calendar with the intake details attached. No callback list, no phone tag, no double entry.
Transcript
Voice · SMSCaller
Could I book a first consultation sometime next week?
AI agent
Absolutely. I have texted you a link to book. Thursday at 2 or Friday at 11 are open. Grab whichever works.
Consultation bookedThu 2:00 PM · calendar synced
05
Routing regulars, filtering the rest
An existing client who needs to move a session should not sit through an intake. Trillet recognises returning callers and routes their request to you, while politely handling anything outside your services and emailing you the summary so nothing is lost.
Transcript
VoiceCaller
Hi, I am already a client, I just need to move my Tuesday session.
AI agent
Of course. I have noted your reschedule request and sent it straight to the practice so it is handled today.
Existing client routedReschedule · summary emailed
Results your practice can count on
24/7
every call answered, days, nights and weekends
Every call
screened for fit before it reaches you
End-to-end
from the first ring to a booked consultation
Zero
callers sent to voicemail
- Error rate
- <1%
- Call escalations reduced to
- <15%
Integrations
Books straight into your calendar
Trillet books into the calendar you already run, texts the caller a confirmation, and sends every call summary to your inbox. No new systems to learn. No double entry.
During the call
Appointment booked into your calendar
Confirmation texted to the caller
Job details and urgency captured on the call
Call summary emailed the moment they hang up
Connects to your calendar
Outlook works through Cal.com.
Answers every call, day or night, with no downtime.
Keep your existing practice number. Callers never know the difference.
Every call recorded, transcribed and summarised for your records.
Australian data residency, with call recordings, transcripts and backups stored in Australia and in-country LLM hosting available.
No lock-in. Cancel anytime, backed by a 28-day money-back guarantee.
Frequently asked questions
It is a voice AI that answers your phone 24/7. Most answering services just take a message. Trillet screens each caller for fit, asks your intake questions on the call, and texts qualified clients your booking link, so instead of a callback list you get consultations that are ready to start.
A normal answering service takes a message and hands you a callback list. You still call back, screen, and chase. Trillet completes intake on the call, what is prompting them, insurance or self-pay, and availability, so the client is qualified and ready to book by the time you see the summary.
Many people find it easier. Reaching out for therapy is vulnerable, and some callers prefer to share what is going on with a calm, unhurried voice than leave a voicemail or talk to someone who might judge them. Trillet asks the questions warmly, so the person feels heard from the first call.
Trillet learns your practice from your website and profile and applies intake templates built for therapy, then adjusts for your specialty. A trauma-focused practice gets different questions than a couples therapist. You can customise the questions or leave them as they are.
Trillet starts at $49 a month with a 28-day money-back guarantee. That is less than the fee for a single session, and one recovered client can cover it for the year.
Ready to stop losing clients to missed calls?
Set up in under 5 minutes. Keep your number. Cancel anytime.
28-day money-back guarantee, no questions asked.