Trillet AI receptionist for septic emergencies
Never miss a septic emergency again
When you are running the pump truck or the backhoe, your AI receptionist answers the call, screens backup severity from routine pumping, captures the property details, and books the job. You land the high-value emergency, not a voicemail.
From $49/mo. Keep your number. 28-day money-back guarantee.
The real cost of a missed emergency
A homeowner with sewage backing up into their basement will not leave a voicemail and wait two hours for a callback. They dial the next septic company in the search results. By the time you finish the current job and check your messages, the emergency is already booked with whoever answered live.
Every missed call is a job that goes somewhere else.
What you get from day one
24/7
emergencies answered, even when you are running equipment
1.4M+
calls handled across real businesses
< 5 min
to set up, keeping your existing number
Every kind of call, handled
01
Emergency triage, day or night
A sewage backup will not wait for a callback. Trillet screens every caller for severity the moment they ring, confirms you handle emergencies, and flags active backups to you instantly so the high-value jobs never slip to the next company.
Transcript
Voice · EmergencyCaller
There is sewage backing up into my basement and it is getting worse.
AI agent
Stop running water and stay clear of the area. I am flagging this as an emergency and getting someone dispatched to you now.
Emergency flagged to ownerSewage backup · SMS + call sent
02
After-hours and weekend cover
Nights, weekends and holidays are when septic systems fail, and when your competitors send callers to voicemail. Trillet answers every one, sorts active backups from routine pumping, and books the work while you sleep.
Transcript
Voice · 9:12 PMAI agent
You have reached Rodriguez Septic. We are closed, but I can still help. Is this an active backup or can it wait for morning?
Caller
The toilets are all backing up and there is a smell. Can someone come tonight?
Emergency dispatch confirmedTonight · owner notified
03
Severity and system screening
Trillet asks your intake questions on every call: the type of emergency, the system type, when it was last pumped, whether there is standing sewage, and whether the truck can reach the tank. You arrive quoted, prepared, and never guessing.
Transcript
VoiceAI agent
Got it. Is this a septic tank or an aerobic system, and can a truck reach the tank?
Caller
Septic tank, and yes there is a driveway right up to the backyard.
Job details capturedSeptic tank · truck access confirmed
04
Booking straight into your calendar
When a caller is ready to book, Trillet texts your scheduling link and drops the job into your calendar with the details attached. No phone tag, no double entry, no lost emergency.
Transcript
Voice · SMSCaller
Can you get someone out to pump the tank before it backs up again?
AI agent
I have texted you a link to book. Thursday at 9 is open. Grab it and you are set.
Appointment bookedThu 9:00 AM · calendar synced
05
Filtering the calls that are not a fit
Not every call is a job you want. Trillet politely declines work outside your service area or system types, then emails you the summary so you still know who called and why.
Transcript
VoiceCaller
Do you install brand new septic systems from scratch?
AI agent
We focus on emergency service and pumping, so full new installs are outside what we take on. I will pass your details along so nothing is lost.
Out-of-scope call loggedSummary emailed to owner
Results septic pros can count on
24/7
every call answered, days, nights and weekends
Every call
screened for emergency backup or routine pumping
End-to-end
from the first ring to a booked job in your calendar
Zero
callers sent to voicemail
- Error rate
- <1%
- Call escalations reduced to
- <15%
Integrations
Books straight into your calendar
Trillet books into the calendar you already run, texts the caller a confirmation, and sends every call summary to your inbox. No new systems to learn. No double entry.
During the call
Appointment booked into your calendar
Confirmation texted to the caller
Job details and urgency captured on the call
Call summary emailed the moment they hang up
Connects to your calendar
Outlook works through Cal.com.
Answers every call, day or night, with no downtime.
Keep your existing business number. Callers never know the difference.
Every call recorded, transcribed and summarised for your records.
Australian data residency, with call recordings, transcripts and backups stored in Australia and in-country LLM hosting available.
No lock-in. Cancel anytime, backed by a 28-day money-back guarantee.
Frequently asked questions
It is a voice AI that answers your phone 24/7, screens each caller for backup severity or routine pumping, captures the property details, and books the job or texts your booking link. Instead of sending callers to voicemail, every sewage backup or system failure is captured with full context, even at 2am.
Yes. Screening for severity is the first thing it does on every call. Active sewage in the home or a failed system is flagged as an emergency and sent to you straight away, while a routine pump request gets your booking link. You stop missing urgent, high-value work while you are running equipment.
Yes. Your receptionist answers 24/7, including nights, weekends and holidays. Septic emergencies do not keep business hours, and the after-hours calls your competitors send to voicemail are often the highest-value jobs of the week.
When a caller is ready to move forward, Trillet texts your booking link during the call and drops the job into your calendar with the backup severity, system type and access details attached. You get a summary the moment they hang up, so there is no phone tag while you are on the backhoe.
Trillet starts at $49 a month with a 28-day money-back guarantee. A single recovered emergency backup job can cover it for the year, so it works as insurance against missing the call that makes your week.
Ready to stop losing emergency jobs to missed calls?
Set up in under 5 minutes. Keep your number. Cancel anytime.
28-day money-back guarantee, no questions asked.