Trillet AI receptionist for physiotherapists
Turn missed calls into booked patients
You cannot answer the phone while you are treating a patient. Your AI receptionist screens each caller for injury type, runs your medical intake, and texts your booking link. You get qualified appointments with the intake already done, not voicemails.
From $49/mo. Keep your number. 28-day money-back guarantee.
The real cost of a missed call
A patient in pain will not leave a voicemail and wait for a callback. They ring the next clinic in the search results. By the time you finish the session in front of you and check your messages, the new assessment is already booked with whoever answered live.
Every missed call is a patient who books somewhere else.
What you get from day one
24/7
calls answered, even mid-treatment
1.4M+
calls handled across real businesses
< 5 min
to set up, keeping your existing number
Every kind of call, handled
01
Injury screening on every call
Trillet asks what happened and where it hurts the moment a caller rings, works out whether they are a new or existing patient, and checks the injury against the conditions you treat. The right patients move forward, and you stop losing new assessments to voicemail.
Transcript
Voice · New patientCaller
I tweaked my lower back lifting on the weekend and it has not settled down.
AI agent
Sorry to hear that. So I can set you up right, is this a new injury, and is the pain more in the muscle or shooting down a leg?
New patient screenedLower back · acute
02
After-hours and weekend cover
Evenings and weekends are when injuries flare up, and when your competitors send callers to voicemail. Trillet answers every one, runs the intake, and texts the booking link so the patient wakes up already booked in.
Transcript
Voice · 8:47 PMAI agent
You have reached Movement Physio. We are closed for the evening, but I can take your details and get you booked. What is going on?
Caller
My knee gave out at football today and it is really swollen.
Booking link textedMon 8:30 AM · slot held
03
Medical intake, done on the call
Trillet runs your intake questions every time: how the injury started, pain level, previous treatment, and insurance. You arrive to a summary with the history already captured, so the first session starts with hands on, not paperwork.
Transcript
VoiceAI agent
Got it. On a scale of one to ten, how bad is the pain, and have you had any treatment for it so far?
Caller
About a seven. I saw a GP who said rest it, but it is not getting better.
Intake capturedPain 7/10 · GP referral noted
04
Booking straight into your calendar
When a patient is ready, Trillet texts your booking link and drops the appointment into the calendar you already run, with the injury and intake attached. No phone tag, no double entry, no chasing.
Transcript
Voice · SMSCaller
Can I get in for an initial assessment sometime this week?
AI agent
I have texted you a link to book. Thursday at 2 is open. Grab it and you are all set.
Assessment bookedThu 2:00 PM · calendar synced
05
Filtering the calls that are not a fit
Not every enquiry is one you take on. Trillet politely explains when an injury is outside your services, then emails you the summary so you still know who called and why, and nothing slips through.
Transcript
VoiceCaller
Do you do paediatric physio for my six-year-old?
AI agent
We focus on adult musculoskeletal and sports injuries, so that is outside what we treat. I will pass your details along so nothing is lost.
Out-of-scope call loggedSummary emailed to clinic
Results physios can count on
24/7
every call answered, evenings and weekends included
Every call
screened for injury type and run through your intake
End-to-end
from the first ring to a booked assessment in your calendar
Zero
patients sent to voicemail
- Error rate
- <1%
- Call escalations reduced to
- <15%
Integrations
Books straight into your calendar
Trillet books into the calendar you already run, texts the caller a confirmation, and sends every call summary to your inbox. No new systems to learn. No double entry.
During the call
Appointment booked into your calendar
Confirmation texted to the caller
Job details and urgency captured on the call
Call summary emailed the moment they hang up
Connects to your calendar
Outlook works through Cal.com.
Answers every call, day or night, with no downtime.
Keep your existing clinic number. Patients never know the difference.
Every call recorded, transcribed and summarised for your patient records.
Australian data residency, with call recordings, transcripts and backups stored in Australia and in-country LLM hosting available.
No lock-in. Cancel anytime, backed by a 28-day money-back guarantee.
Frequently asked questions
It is a voice AI that answers your phone 24/7, screens each caller for injury type, runs your medical intake questions, and texts your booking link or drops the appointment into your calendar. Instead of sending patients to voicemail while you are treating someone, every new enquiry is captured with the intake already done.
Trillet runs your intake on every call: whether the caller is a new or existing patient, the injury and how it started, pain level, previous treatment, and whether it matches your specialties. You get a full summary with the intake details and a transcript the moment the call ends, so you arrive prepared instead of starting from scratch.
Yes. Your receptionist answers 24/7, including evenings, weekends and holidays. When a patient in pain calls after you have closed, they are screened and their intake is captured, and they get your booking link rather than a voicemail box and a callback the next day.
When a patient is qualified and ready, Trillet texts your booking link during the call and drops the appointment into the calendar you already run, with the injury, history and urgency attached. You get the summary the moment they hang up, so there is no phone tag.
Trillet starts at $49 a month with a 28-day money-back guarantee. That is less than the value of a single initial assessment, so one recovered patient who would otherwise have booked elsewhere covers it many times over.
Ready to stop losing patients to missed calls?
Set up in under 5 minutes. Keep your number. Cancel anytime.
28-day money-back guarantee, no questions asked.