Trillet AI receptionist for dental practices
Turn missed calls into booked appointments
Your front desk cannot answer the phone while seating a patient. Trillet picks up the calls your desk cannot reach, books straight into your calendar, and triages after-hours emergencies. HIPAA included.
From $49/mo. Keep your number. 28-day money-back guarantee.
Why voicemail loses new patients
A dental front desk is interrupted by design. Someone is being seated, an impression is being taken, a payer has you on hold. Every one of those moments is a call going to voicemail, and a caller who reaches voicemail usually dials the next practice on the results page instead of leaving a message.
Every missed call is a new patient booking somewhere else.
What you get from day one
24/7
calls answered, even mid-appointment
1.4M+
calls handled across real businesses
< 5 min
to set up, keeping your existing practice number
Every kind of call, handled
01
New-patient calls, captured in full
The highest-value call your practice gets is a new patient, and it usually arrives while the front desk is seating someone. Trillet answers it, captures who they are, what is bringing them in, and whether they are new or returning, then books them straight into your calendar.
Transcript
Voice · 10:12 AMCaller
Hi, I chipped a tooth over the weekend and I have not been to your practice before.
AI agent
I can get you booked in. Can I take your name and the best number to reach you, and is there any pain at the moment?
New patient capturedChipped tooth · 10:12 AM
02
Booked, moved and cancelled on the call
Trillet checks your real availability while the patient is still on the phone and books, reschedules or cancels against Google Calendar, Cal.com or GoHighLevel Calendar. The patient gets an SMS and email confirmation before they hang up, so nothing sits in a callback pile.
Transcript
VoiceCaller
I need to move my cleaning on Thursday to sometime the week after.
AI agent
I have Tuesday at 9:20 or Thursday at 2:40 that week. Which suits you better?
Appointment movedConfirmation texted
03
After-hours emergencies, triaged not queued
Dental pain does not wait for opening time, and voicemail does not triage it. Trillet screens each after-hours call for urgency, gives the caller the instructions you set for genuine emergencies, and books everything else into your next available slot.
Transcript
Voice · 9:48 PMCaller
My daughter knocked out a tooth at football training. What do we do?
AI agent
That is treated as urgent. I will read you the practice instructions now and flag this for the team first thing.
Flagged urgentSummary emailed · 9:48 PM
04
Routine questions off the front desk
Opening hours, where to park, which plans you accept, whether you are taking new patients. Trillet answers the questions it can answer reliably and routes anything needing judgement, including insurance and coverage questions, to your team with the patient details attached.
Transcript
VoiceCaller
Do you take my health fund, and how much would a check-up be with the rebate?
AI agent
I can confirm the funds we accept. For what your specific cover pays I will take your details and pass this to the practice so they can check it properly and come back to you.
Routed to practiceCoverage question · details attached
05
Cancellations captured, slots freed immediately
When a patient rings to cancel, Trillet takes the cancellation on the call and frees the slot on your calendar straight away. The opening shows up for your team the moment it happens, instead of after someone gets round to checking voicemail.
Transcript
Voice · 4:05 PMCaller
I need to cancel my appointment on Thursday afternoon, something has come up at work.
AI agent
No problem, I have cancelled Thursday at 3:20pm. Would you like me to book you another time now?
Slot freedCalendar updated · 4:05 PM
Results your front desk can count on
24/7
every call answered, days, nights and weekends
Every call
answered, including the simultaneous ones
End-to-end
from the first ring to a booked appointment
Zero
patients sent to voicemail
- Error rate
- <1%
- Call escalations reduced to
- <15%
Integrations
Books straight into your calendar
Trillet books into the calendar you already run, texts the caller a confirmation, and sends every call summary to your inbox. No new systems to learn. No double entry.
During the call
Appointment booked into your calendar
Confirmation texted to the caller
Job details and urgency captured on the call
Call summary emailed the moment they hang up
Connects to your calendar
Outlook works through Cal.com.
Need it connected to your practice-management system? The plan you sign up for online books against your calendar rather than writing into Dentrix, Eaglesoft or Open Dental. That integration is not part of the self-serve product, but it is something we can build with your practice.
Talk to usHIPAA included on every plan at no extra cost, never sold as an add-on.
Keep your existing practice number. Calls ring your front desk first.
Every call recorded, transcribed and summarised for your records.
Full audit logs with role-based access. Every action timestamped.
Australian data residency available, with recordings, transcripts and backups stored in Australia.
No lock-in. Cancel anytime, backed by a 28-day money-back guarantee.
Frequently asked questions
It is a voice AI that answers your practice phone 24/7. It captures why the patient is calling, books them into your calendar during the call, and triages after-hours emergencies. It runs as a backup on your existing number, so calls ring your front desk first and the AI only answers the ones that are missed, busy or after hours. From $49 a month with HIPAA included.
The plan you sign up for online books against the calendar you already run, Google Calendar, Cal.com (which also covers Outlook), or GoHighLevel Calendar, rather than writing into your practice-management system. Practice-management integration is not part of the self-serve product, but it is something we can build with your practice. Get in touch and we will scope it.
Trillet screens the call for urgency, gives the caller the instructions you set for genuine emergencies, and books everything else into your next available slot. You get the call summary by email the moment they hang up, so nothing waits until someone checks voicemail in the morning.
No. It answers the calls your front desk cannot reach: the ones that come in while someone is being seated, while another line is busy, or after you close. Your team keeps the patient in the chair and Trillet keeps the phone from going to voicemail.
It takes the question and the patient details and routes them to your team. It does not quote coverage or confirm what a plan pays. Trillet handles the routine questions it can answer reliably, such as your hours, location, which plans you accept, and whether you are taking new patients, and passes anything requiring judgement to a person.
It is $49 a month with 150 minutes included, then $0.20 a minute after that. Going over does not require a plan change and does not interrupt service. There is a 28-day money-back guarantee.
About five minutes. You keep your existing practice number and forward the calls you want covered, Trillet learns your practice, and you connect your calendar. Calls ring your front desk first, so nothing changes for the patients you already answer.
Yes, and it is included at no extra cost rather than sold as an add-on. Trillet also holds SOC 2 Type II and ISO 27001, with full audit logs and role-based access so every action is timestamped and attributable.
Ready to stop losing new patients to voicemail?
Set up in under 5 minutes. Keep your number. Cancel anytime.
28-day money-back guarantee, no questions asked.