Trillet AI receptionist for biohazard cleanup
Never lose a job while you are suited up
When you are on site in full hazmat gear, your AI receptionist answers the call with compassion, screens for situation type and urgency, captures the property and scene details, and texts your booking link. You get qualified cleanup jobs, not voicemails.
From $49/mo. Keep your number. 28-day money-back guarantee.
The real cost of a missed call
A property manager facing an unattended death at 2am will not leave a voicemail and wait for a callback. They dial the next cleanup company in the search results. By the time you finish the current job and check your messages, the high-value emergency is already booked with whoever answered live.
Every missed call is a job that goes somewhere else.
What you get from day one
24/7
calls answered, even when you are suited up on a job
1.4M+
calls handled across real businesses
< 5 min
to set up, keeping your existing number
Every call handled with care
01
Emergency response, day or night
A biohazard situation will not wait for a callback. Trillet answers with compassion, screens every caller for urgency the moment they ring, and flags true emergencies to you instantly so the high-value jobs never slip to the next company.
Transcript
Voice · EmergencyCaller
One of my tenants passed away in a unit and it has been a few days. I do not know who to call.
AI agent
I am so sorry. I can help you get this handled discreetly. I am flagging it as urgent and getting a technician to you right away.
Emergency flagged to ownerUnattended death · SMS + call sent
02
After-hours and weekend cover
Nights, weekends and holidays are when these calls come in, and when your competitors send callers to voicemail. Trillet answers every one, sorts urgent from routine, and confirms dispatch or books the work while you sleep.
Transcript
Voice · 2:47 AMAI agent
You have reached BioClean Response. We are closed, but I can still help. Can you tell me what has happened?
Caller
There was an accident at our warehouse tonight and we need it cleaned before the morning shift.
Emergency dispatch confirmedOvernight · owner notified
03
Situation screening and scene details
Trillet screens for incident type on every call, crime scene, unattended death, trauma or hoarding, confirms it fits your certifications and service area, and asks your intake questions: affected area, insurance, safety concerns and whether the scene has been cleared.
Transcript
VoiceAI agent
I understand. Has the scene been released by law enforcement, and is anyone still on the property?
Caller
Yes, the police cleared it this afternoon. The unit is empty now.
Scene details capturedCleared by police · 2BR unit
04
Booking straight into your calendar
When a caller is ready to move forward, Trillet texts your scheduling link and drops the job into your calendar with the scene details attached, handled with discretion. No phone tag, no double entry.
Transcript
Voice · SMSCaller
How soon can someone come out to assess the damage?
AI agent
I have texted you a link to book. Tomorrow at 8 is open. Grab it and a technician will be on site.
Appointment bookedTomorrow 8:00 AM · calendar synced
05
Filtering the calls that are not a fit
Not every call is a job you take on. Trillet politely declines work outside your certifications or area, then emails you the summary so you still know who called and why.
Transcript
VoiceCaller
Do you handle mould remediation in commercial buildings?
AI agent
We focus on biohazard and trauma cleanup, so that falls outside what we take on. I will pass your details along so nothing is lost.
Out-of-scope call loggedSummary emailed to owner
Results cleanup crews can count on
24/7
every call answered, days, nights and weekends
Every call
screened for situation type and urgency
End-to-end
from the first ring to a booked job in your calendar
Zero
callers sent to voicemail
- Error rate
- <1%
- Call escalations reduced to
- <15%
Integrations
Books straight into your calendar
Trillet books into the calendar you already run, texts the caller a confirmation, and sends every call summary to your inbox. No new systems to learn. No double entry.
During the call
Appointment booked into your calendar
Confirmation texted to the caller
Job details and urgency captured on the call
Call summary emailed the moment they hang up
Connects to your calendar
Outlook works through Cal.com.
Answers every call, day or night, with no downtime.
Keep your existing business number. Callers never know the difference.
Enterprise-grade encryption on every call, so sensitive caller and scene details stay confidential.
Every call recorded, transcribed and summarised, with sensitive scene details handled discreetly.
Australian data residency, with call recordings, transcripts and backups stored in Australia and in-country LLM hosting available.
No lock-in. Cancel anytime, backed by a 28-day money-back guarantee.
Frequently asked questions
It is a voice AI that answers your phone 24/7 with compassion, screens each caller for situation type and urgency, captures the scene and property details, and books the visit or texts your booking link. Instead of sending callers to voicemail, every unattended death, trauma or crime scene call is captured with full context, even at 2am when you are suited up on another job.
Yes. Trillet answers with compassion and professionalism, acknowledges the difficulty of the situation, asks the necessary screening questions sensitively, and captures the essential details without being intrusive. Callers feel heard during an already difficult moment.
Yes. Screening is the first thing it does on every call. Trillet screens for incident type, crime scene, unattended death, trauma or hoarding, confirms the job fits your certifications and service area, and can ask whether the scene has been released by law enforcement before booking.
Yes. Your receptionist answers 24/7, including nights, weekends and holidays. Biohazard situations do not keep business hours, and the after-hours calls your competitors send to voicemail are often the highest-value jobs of the week.
Trillet starts at $49 a month with a 28-day money-back guarantee. That is less than an hour of billable time, and a single recovered high-value cleanup job can cover it for the year.
Ready to stop losing high-value jobs to missed calls?
Set up in under 5 minutes. Keep your number. Cancel anytime.
28-day money-back guarantee, no questions asked.