Trillet AI receptionist for auto repair shops
Turn missed calls into booked repairs
When you are under the hood or on a test drive, your AI receptionist answers the call, screens breakdowns from routine service, captures the vehicle details, and books the job. You get qualified repair jobs, not voicemails.
From $49/mo. Keep your number. 28-day money-back guarantee.
The real cost of a missed call
A customer stranded with a breakdown will not leave a voicemail and wait two hours for a callback. They call the next shop in the search results. By the time you climb out from under a car and check your messages, the tow is already headed to whoever answered live.
Every missed call is a repair job that goes to another shop.
What you get from day one
24/7
calls answered, even when you are under the hood
1.4M+
calls handled across real businesses
< 5 min
to set up, keeping your existing number
Every kind of call, handled
01
Breakdown triage, day or night
A stranded customer will not wait for a callback. Trillet screens every caller for urgency the moment they ring, checks whether the vehicle is drivable, and flags true breakdowns to you instantly so the high-value jobs never slip to the next shop.
Transcript
Voice · EmergencyCaller
My car just died on the freeway and it will not start again. I am pulled over on the shoulder.
AI agent
Are you somewhere safe off the road? I am flagging this as an emergency and getting a technician to call you right now.
Emergency flagged to ownerNo-start · SMS + call sent
02
After-hours and weekend cover
Nights, weekends and holidays are when breakdowns happen, and when your competitors send callers to voicemail. Trillet answers every one, sorts urgent from routine, and books the work while you sleep.
Transcript
Voice · 9:12 PMAI agent
You have reached Summit Auto Repair. We are closed, but I can still help. Is your car drivable, or are you stranded right now?
Caller
It is making a grinding noise when I brake. Could someone look at it tomorrow?
Booking link textedSat 8:30 AM · slot held
03
Vehicle details and repair intake
Trillet asks your intake questions on every call: the year, make and model, the symptoms and any warning lights, the mileage and whether the car is drivable. You arrive prepped, quoted, and never guessing what rolled in.
Transcript
VoiceAI agent
Got it. What is the year, make and model, and is the check-engine light on?
Caller
It is a 2018 Honda Civic, and yeah the engine light came on this morning.
Vehicle details captured2018 Civic · CEL on
04
Booking straight into your calendar
When a caller is ready to book, Trillet texts your scheduling link and drops the job into your calendar with the vehicle and repair details attached. No phone tag, no double entry.
Transcript
Voice · SMSCaller
Can you get my car in for a brake job this week?
AI agent
I have texted you a link to book. Thursday at 10 is open. Grab it and you are set.
Appointment bookedThu 10:00 AM · calendar synced
05
Filtering the jobs that are not a fit
Not every call is a job you want. Trillet politely declines work outside your services or area, then emails you the summary so you still know who called and why.
Transcript
VoiceCaller
Do you guys do auto body and collision repair?
AI agent
We focus on mechanical repair and service, so body work is outside what we take on. I will pass your details along so nothing is lost.
Out-of-scope call loggedSummary emailed to owner
Results auto shops can count on
24/7
every call answered, days, nights and weekends
Every call
screened for breakdown or routine service
End-to-end
from the first ring to a booked job in your calendar
Zero
callers sent to voicemail
- Error rate
- <1%
- Call escalations reduced to
- <15%
Integrations
Books straight into your calendar
Trillet books into the calendar you already run, texts the caller a confirmation, and sends every call summary to your inbox. No new systems to learn. No double entry.
During the call
Appointment booked into your calendar
Confirmation texted to the caller
Job details and urgency captured on the call
Call summary emailed the moment they hang up
Connects to your calendar
Outlook works through Cal.com.
Answers every call, day or night, with no downtime.
Keep your existing business number. Callers never know the difference.
Every call recorded, transcribed and summarised for your records.
Australian data residency, with call recordings, transcripts and backups stored in Australia and in-country LLM hosting available.
No lock-in. Cancel anytime, backed by a 28-day money-back guarantee.
Frequently asked questions
It is a voice AI that answers your phone 24/7, screens each caller for a breakdown or routine service, captures the vehicle details, and books the visit or texts your booking link. Instead of sending callers to voicemail, every no-start or warning light is captured with full context, even at 2am.
Yes. Screening for urgency is the first thing it does on every call. A no-start or a car stranded on the roadside is flagged as an emergency and sent to you straight away, while an oil change or a scheduled inspection gets your booking link. You stop missing urgent, high-value work while you are under another car.
Yes. Your receptionist answers 24/7, including nights, weekends and holidays. Breakdowns do not keep business hours, and the after-hours calls your competitors send to voicemail are often the highest-value jobs of the week.
When a caller is ready to schedule, Trillet texts your booking link during the call and drops the job into your calendar with the vehicle year, make and model, the symptoms and the urgency attached. You get a summary the moment they hang up, so there is no phone tag.
Trillet starts at $49 a month with a 28-day money-back guarantee. That is less than an hour of shop time, and a single recovered breakdown job can cover it for the year.
Ready to stop losing breakdown jobs to missed calls?
Set up in under 5 minutes. Keep your number. Cancel anytime.
28-day money-back guarantee, no questions asked.