Trillet AI receptionist for appliance repair
Turn missed calls into booked repairs
When your hands are inside a machine or you are driving between jobs, your AI receptionist answers the call, screens for appliance type and urgency, captures the brand, model and symptoms, and books the visit. You get qualified service calls with full context, not voicemails.
From $49/mo. Keep your number. 28-day money-back guarantee.
The real cost of a missed call
A customer with a fridge full of spoiling food or a washer flooding the laundry will not leave a voicemail and wait two hours for a callback. They dial the next repair tech in the search results. By the time you climb out from behind the machine and check your messages, the job is already booked with whoever answered live.
Every missed call is a repair that goes somewhere else.
What you get from day one
24/7
calls answered, even with your hands inside a machine
1.4M+
calls handled across real businesses
< 5 min
to set up, keeping your existing number
Every kind of call, handled
01
Emergency triage, day or night
A fridge full of spoiling food will not wait for a callback. Trillet screens every caller for urgency the moment they ring, captures what is failing, and flags true emergencies to you instantly so the high-value repairs never slip to the next tech.
Transcript
Voice · EmergencyCaller
My fridge stopped cooling overnight and everything inside is starting to spoil.
AI agent
I understand, let us treat this as urgent. Can you tell me the brand and where the model sticker is so I can get a tech to you today?
Emergency flagged to ownerFridge not cooling · food at risk
02
After-hours and weekend cover
Nights, weekends and holidays are when appliances fail and when your competitors send callers to voicemail. Trillet answers every one, sorts urgent from routine, and books the work while you rest.
Transcript
Voice · After hoursAI agent
You have reached ProFix Appliance. We are closed, but I can still help. Is this urgent, or can it wait for morning?
Caller
My dryer is making a burning smell and I switched it off. Can someone look tomorrow?
Booking link textedSat 9:00 AM · slot held
03
Model numbers and symptoms captured
Trillet asks your intake questions on every call: the appliance type, the brand and model number, the exact symptoms, and how long it has been happening. If the caller cannot find the model, it guides them to where the sticker usually lives. You arrive knowing the job, not guessing.
Transcript
VoiceAI agent
To get you the right parts, what brand is the washer, and can you read me the model number on the sticker inside the door?
Caller
It is a Whirlpool, the number is WTW5000DW1.
Model and symptoms capturedWhirlpool WTW5000DW1 · will not spin
04
Booking straight into your calendar
When a caller is ready to book, Trillet texts your scheduling link and drops the service call into your calendar with the appliance details attached. No phone tag, no double entry.
Transcript
Voice · SMSCaller
Can you get someone out to look at my oven this week?
AI agent
I have texted you a link to book. Wednesday at 1 is open. Grab it and you are set.
Service call bookedWed 1:00 PM · calendar synced
05
Filtering the calls that are not a fit
Not every call is a job you want. Trillet politely declines appliances or brands you do not service, or work outside your area, then emails you the summary so you still know who called and why.
Transcript
VoiceCaller
Do you guys work on commercial walk-in freezers?
AI agent
We focus on residential appliance repair, so that is outside what we take on. I will pass your details along so nothing is lost.
Out-of-scope call loggedSummary emailed to owner
Results repair techs can count on
24/7
every call answered, days, nights and weekends
Every call
screened for appliance type and urgency
End-to-end
from the first ring to a booked job in your calendar
Zero
callers sent to voicemail
- Error rate
- <1%
- Call escalations reduced to
- <15%
Integrations
Books straight into your calendar
Trillet books into the calendar you already run, texts the caller a confirmation, and sends every call summary to your inbox. No new systems to learn. No double entry.
During the call
Appointment booked into your calendar
Confirmation texted to the caller
Job details and urgency captured on the call
Call summary emailed the moment they hang up
Connects to your calendar
Outlook works through Cal.com.
Answers every call, day or night, with no downtime.
Keep your existing business number. Callers never know the difference.
Every call recorded, transcribed and summarised for your records.
Australian data residency, with call recordings, transcripts and backups stored in Australia and in-country LLM hosting available.
No lock-in. Cancel anytime, backed by a 28-day money-back guarantee.
Frequently asked questions
It is a voice AI that answers your phone 24/7, screens each caller for appliance type and urgency, captures the brand, model number and symptoms, and books the visit or texts your booking link. Instead of sending callers to voicemail, every fridge not cooling or flooding washer is captured with full diagnostic context, even at 2am.
Yes. Screening for urgency is the first thing it does on every call. A refrigerator not cooling with food at risk or a flooding washer is flagged as an emergency and sent to you straight away, while a routine maintenance call or a strange noise gets your booking link. You stop missing urgent, high-value repairs while your hands are inside a machine.
Yes. On every call your receptionist asks for the appliance type, brand and model number, and the specific symptoms. If the caller cannot find the model number, it guides them to where it usually lives, inside the fridge door or the back of the dryer. You arrive knowing exactly what you are working on, not guessing.
When a caller is ready to schedule, Trillet texts your booking link during the call and drops the service call into your calendar with the appliance details, symptoms and urgency attached. You get a summary the moment they hang up, so there is no phone tag.
Trillet starts at $49 a month with a 28-day money-back guarantee. That is less than an hour of billable time, and a single recovered repair job can cover it for the year.
Ready to stop losing repair jobs to missed calls?
Set up in under 5 minutes. Keep your number. Cancel anytime.
28-day money-back guarantee, no questions asked.