A booking has the wrong time or missing information
Check the flow and calendar timezones, test an exact date, and match booking field identifiers to the provider.
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If a booking comes through at the wrong time, or is missing information you expected, check these.
Timezone
- Open the flow, then its workspace or locale timezone setting, and pick the zone for the city you're in — not one that just happens to share today's UTC offset. A zone that observes daylight saving will shift automatically; one that doesn't, won't.
- Check the timezone set inside the calendar function itself too — it's separate from the flow's general timezone setting, and it's worth rechecking after moving or duplicating a flow.
- Test with an exact date and time ("Tuesday the 22nd at 10am") rather than a relative phrase, to rule out a misheard date.
If only the notification email shows the wrong time, compare it with the calendar event itself before changing the booking.
Missing information
For a booking integration with custom fields, the field name you use has to exactly match the identifier the provider uses for that field in its own setup. A close-but-not-exact name is silently dropped rather than flagged as an error — double check it against the provider's own event or form configuration.