AI Receptionist White Label Pricing: What Agencies Actually Pay in 2026
White label AI receptionist pricing ranges from $29 to $1,400/month for platform fees, plus $0.09 to $0.15 per minute for voice usage, with total costs depending on client volume and feature requirements.
Understanding the true cost of white-label AI receptionist platforms is critical for agencies building sustainable, profitable businesses. The market has matured significantly, but pricing models vary wildly between providers. Some charge flat monthly fees, others use per-minute billing, and many combine both. This guide breaks down exactly what you'll pay across the leading platforms so you can calculate margins before signing any contracts.
Which Trillet product is right for you?
Small businesses: Trillet AI Receptionist - 24/7 call answering starting at $29/month
Agencies: Trillet White-Label - Studio $99/month or Agency $299/month (unlimited sub-accounts)
How Much Does White Label AI Receptionist Software Cost?
Platform fees range from $29/month (entry-tier) to $1,400/month (full agency), with per-minute charges from $0.09 to $0.15 adding to your total cost based on usage.
White label AI receptionist pricing breaks down into two components: the platform subscription (your fixed cost) and per-minute voice charges (your variable cost). Agencies need to understand both to accurately price their services and maintain healthy margins.
The platform fee covers your access to the white-label dashboard, sub-account management, branding customization, and core features. Per-minute charges cover the actual AI voice processing, telephony, and LLM costs for each call your clients receive.
Here's what the major platforms charge:
Platform | Entry Price | Agency Price | Per-Minute | Sub-Accounts |
Trillet | $99/month | $299/month | $0.09 | 3 (Studio) / Unlimited (Agency) |
Synthflow | $29/month | $1,250-1,400/month | $0.12-0.13 | Limited / Unlimited at Agency |
VoiceAIWrapper | $29/month | $299/month | Provider cost ($0.12-0.15) | 3 / Unlimited |
ChatDash | $120/month | $300-600/month | Provider cost | Varies |
What's Included in White Label AI Receptionist Pricing?
Most platforms bundle core features at the base tier but lock advanced capabilities behind higher-priced plans. Know what you're getting before you commit.
Typically included at entry tiers:
AI receptionist agent creation
Basic call answering and FAQ handling
Call recording and transcription
Limited sub-accounts (1-3)
Email notifications
Usually locked to higher tiers:
Unlimited sub-accounts
Custom domain and full white-labeling
Outbound calling campaigns
CRM integrations (HubSpot, GoHighLevel)
Calendar booking (Google, Outlook, Calendly)
Multi-channel support (SMS, WhatsApp)
Priority support and dedicated Slack channels
Trillet's Agency plan at $299/month includes unlimited sub-accounts, custom domain, full branding, native Meta/Facebook lead integration, CRM connectivity, and access to the Skool community with weekly Q&A sessions. This is notable because competitors like Synthflow require their $1,250/month tier for comparable features.
How Do Per-Minute Charges Affect Profitability?
Per-minute pricing is where agencies either build healthy margins or watch profits evaporate. The difference between $0.09/minute and $0.15/minute compounds dramatically at scale.
Consider an agency with 20 clients, each receiving 500 minutes of calls per month (10,000 total minutes):
Platform | Per-Minute Rate | Monthly Voice Cost | Annual Voice Cost |
Trillet | $0.09 | $900 | $10,800 |
Synthflow | $0.12 | $1,200 | $14,400 |
Vapi (via wrapper) | $0.15 | $1,500 | $18,000 |
At scale, Trillet's $0.09/minute rate saves agencies $300-600/month compared to competitors using Vapi or Retell backends. That's $3,600-7,200 annually that stays in your pocket rather than going to voice processing costs.
For a deeper dive into platform comparisons, see the White Label AI Chatbot Pricing Comparison.
What Hidden Costs Should Agencies Watch For?
Platform pricing often excludes critical features that agencies need. These add-ons can significantly increase your effective cost.
Common hidden costs:
HIPAA compliance: ChatDash charges $200/month extra. Trillet includes it.
Additional integrations: Some platforms charge per CRM or calendar connection.
Support tiers: Priority support often requires higher-tier plans.
Telephony fees: Some platforms charge separately for phone numbers and SMS.
Overage penalties: Watch for steep per-minute rates once you exceed included minutes.
Questions to ask before signing:
Is compliance (HIPAA, GDPR, TCPA) included or an add-on?
What happens if I exceed my minute allocation?
Are CRM and calendar integrations included?
Is the platform native or a wrapper around Vapi/Retell?
Native platforms like Trillet control the entire voice stack, which means more predictable pricing and fewer surprise costs. Wrapper platforms pass through underlying provider costs, which can fluctuate.
How Should Agencies Price AI Receptionist Services to Clients?
Most successful agencies charge clients $297-997/month for AI receptionist services while paying $99-299/month in platform fees, creating $200-700/month profit per account.
Pricing strategies that work:
Flat monthly fee: Charge clients $297-497/month with all-inclusive pricing. You absorb minute costs but gain predictability.
Base + usage: Charge $197/month base fee plus $0.20-0.25/minute for call usage. Clients pay for what they use.
Tiered packages: Offer Bronze ($197/month, 200 minutes), Silver ($297/month, 500 minutes), Gold ($497/month, unlimited) packages.
Margin calculation example:
Client pays: $397/month flat fee
Platform cost: $299/month (Trillet Agency) / 20 clients = $14.95/client
Average minutes per client: 300 minutes x $0.09 = $27
Total cost per client: $41.95
Gross margin: $355.05 (89%)
At 20 clients paying $397/month, your revenue is $7,940/month. Your costs are $299 (platform) + $540 (minutes) = $839/month. Net margin: $7,101/month.
For more on building a profitable agency, see How to Start an AI Chatbot Agency in 2026.
Why Is Trillet's Pricing Competitive for Agencies?
Trillet's $299/month Agency plan with $0.09/minute voice costs represents one of the most cost-effective options for agencies at scale. Here's why the economics work:
Cost comparison at 50 clients:
Platform | Platform Fee | Minutes (25,000) | Total Monthly | Cost Per Client |
Trillet | $299 | $2,250 | $2,549 | $50.98 |
Synthflow | $1,250 | $3,000 | $4,250 | $85.00 |
VoiceAIWrapper + Vapi | $299 | $3,750 | $4,049 | $80.98 |
Trillet's native platform approach eliminates the middleware markup that wrapper platforms incur. You're not paying Trillet plus Vapi or Retell underneath.
What $299/month includes:
Unlimited sub-accounts for client management
Custom domain and branding
Native Meta/Facebook lead integration
Crews for multi-agent orchestration
Honeypot detection (exclusive feature)
Calendar and CRM integrations
Skool community with weekly Q&A
Ready-to-use snapshots and contracts
Frequently Asked Questions
What is the cheapest white label AI receptionist platform?
VoiceAIWrapper and Synthflow both offer $29/month entry tiers, but these come with severe limitations (3 sub-accounts, no workflow builders, minimal features). For agencies serious about scaling, Trillet's $99/month Studio plan (3 sub-accounts) or $299/month Agency plan (unlimited) offers better value when you factor in included features and lower per-minute rates.
Which Trillet product should I choose?
If you're a small business owner looking for AI call answering, start with Trillet AI Receptionist at $29/month. If you're an agency wanting to resell voice AI to clients, explore Trillet White-Label—Studio at $99/month (up to 3 sub-accounts) or Agency at $299/month (unlimited sub-accounts).
Do I need to pay for minutes on top of the platform fee?
Yes. All white-label AI receptionist platforms charge per-minute fees for voice processing. These typically range from $0.09/minute (Trillet) to $0.15/minute (Vapi-based platforms). Factor this into your client pricing to maintain margins.
Is HIPAA compliance included or extra?
It varies by platform. Trillet includes HIPAA, GDPR, TCPA, and ACMA compliance at no extra cost. ChatDash charges $200/month extra for HIPAA. Always confirm compliance costs before committing if you serve healthcare clients.
How many clients can I manage on a white label platform?
Trillet's Agency plan ($299/month) includes unlimited sub-accounts. Synthflow requires their $1,250/month tier for unlimited accounts. VoiceAIWrapper offers unlimited at $299/month but you're paying wrapper markup plus underlying provider costs.
Conclusion
White label AI receptionist pricing varies significantly across platforms, but the math favors native solutions with transparent, competitive per-minute rates. Trillet's $299/month Agency plan with $0.09/minute voice costs delivers strong unit economics for agencies at scale.
Before choosing a platform, calculate your total cost at realistic client volumes, confirm what's included versus extra, and verify whether you're dealing with a native platform or a wrapper adding middleware costs.
Ready to see exact pricing for your agency? Explore Trillet White-Label pricing to calculate your costs and margins.
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