AI Answering Service for Roofers
You can't answer when you're on a roof or driving between job sites. Trillet screens every caller for emergency storm damage vs routine replacement quotes, captures property details, and texts them your booking link, so you never miss a storm damage call after a hail event.
The Old Way
Missed call from 469-555-0182
Voicemail notification - No message
The Trillet Way
New Emergency: Mike S. - Storm Damage, Active Leak After Hail
Tomorrow 9am - $8,500 insurance job booked
Your Intake Process, handled consistently on every call.
You don't need an AI to say 'leave a message.' You need one that knows if the caller has active storm damage and a leak or wants a quote for roof replacement in 6 months, and captures the property details you need to estimate scope and prioritize correctly.
Identify
Trillet identifies whether this is an existing customer or new customer, takes a message or transfers for existing customers, and continues to screening for new ones
Screen
Trillet screens for service type - emergency (active leak, storm damage) vs project (re-roof, repair, inspection, gutter work), roof type and square footage, confirms it aligns with your services and service area, flags emergency if applicable, and politely declines if there's no fit
Qualify
Trillet asks your custom intake questions - roof age/material, leak location/severity, storm damage extent, insurance claim, property stories/pitch, residential/commercial, timeline, and your other business-specific questions
Book
If they want to move forward, Trillet texts your booking link or confirms immediate inspection for emergencies, you get a complete summary with roof details and transcript, and the service call appears in your calendar with full context
Hear Trillet Handle an Emergency Call
Success Stories
After a major hail storm, I was on a roof doing an emergency tarp when my phone started blowing up. Trillet handled 11 storm damage calls in 2 hours while I was working. Every caller got screened for urgency, property details captured, and inspection bookings sent. By the time I came down, I had $47,000 worth of insurance jobs in my calendar.
Brad Wilson
Owner, Wilson Roofing, Dallas, TX
Why Voicemail Fails After Storms
Voicemail
After a hail storm, homeowner calls 4-6 roofers. First one to answer gets the inspection appointment. You're on a roof doing emergency tarps and can't answer. Homeowner leaves no voicemail and moves to the next roofer. By the time you're done and check messages, all 8 storm damage calls from that afternoon are gone - booked with roofers who answered.
Result: $64,000+ in insurance-backed work lost in one afternoon. The storm surge is your biggest opportunity and your biggest loss.
Generic AI
They take a name and number. You call back 2 hours later after finishing emergency tarps, every single homeowner already booked an inspection with another roofer who answered immediately. Generic AI can't tell storm damage emergency from routine replacement quote.
Result: Storm surge revenue lost. Your busiest opportunity turns into missed calls and callbacks to people who moved on.
Trillet
We screen for storm damage vs routine, capture damage type and property details, flag active leaks as urgent, and send inspection booking links. You see 'STORM DAMAGE: Active leak, hail event 2 days ago, insurance claim' in your notifications while you're on a roof doing tarps.
Result: Storm damage calls captured during the surge. You prioritize active leaks and convert the post-storm opportunity into booked inspections while competitors miss calls.
Compare Your Options
| Feature | Voicemail | Traditional | Generic AI | Trillet |
|---|---|---|---|---|
| 24/7 Storm Event Coverage | ||||
| Screens Storm Damage vs Routine | ||||
| Captures Damage & Property Details | ||||
| Texts Inspection Booking Link | ||||
| Call Summary + Transcript | ||||
| Emergency Leak Priority Flagging | ||||
| Insurance Job Identification | ||||
| Cost | Free | $300-600/mo | ~$49-99/mo | From $49/mo |
Sync With Your Job Management Software
Out of the box, Trillet texts booking links directly to qualified customers and sends you call summaries via text and email. You get the details you need without changing how you work.
Need deeper integration with ServiceTitan, Jobber, or your field service management system? Our Pro plan includes custom setup with your existing software.
ServiceTitan
Jobber
Housecall Pro
FieldEdge
ServiceM8
Google Calendar
Calendly
Start in minutes. No IT required.
Step 1
Enter your website and phone number
Add your website and phone number. Trillet pulls your service areas, roofing specialties (residential, commercial, storm damage), and hours automatically.
Step 2
We configure intake based on your practice type
Which roofing services do you offer? What screening questions should we ask for storm damage? Insurance work preferences? Customize your intake logic in minutes.
Step 3
Forward your calls
Dial a code or scan QR, 30 seconds.
Step 4
That's it. You're ready to start taking calls.
You're live 24/7. Your AI storm coordinator will answer calls when you're on roofs, doing emergency tarps, or driving between sites. You'll get instant notifications for active leaks and detailed summaries with property details for every storm damage inquiry.
Common Questions from Roofers
An AI answering service answers your phone 24/7, screens customers for storm damage emergencies vs routine work, captures property and damage details, and provides immediate response to time-sensitive calls - without a human dispatcher. Unlike voicemail or basic answering services that just take messages, Trillet runs your full screening protocol so every storm damage inquiry gets captured with complete context, especially during post-storm surges when you're swamped.
Trillet follows a four-step storm protocol: First, it identifies whether the caller is a new customer or existing customer. Second, it screens for storm damage vs routine work (recent hail/wind = storm damage; aging roof = routine). Third, it asks your custom screening questions (damage type, storm timing, property details, insurance involvement). Finally, for storm damage, Trillet sends inspection booking link and flags active leaks as urgent; for routine quotes, it sends your standard booking link.
Yes - this is where Trillet provides maximum value. After a major hail event, you might get 30+ calls in a day while you're on roofs doing emergency tarps. Trillet handles every single call simultaneously, screens for urgency, captures property details, and sends booking links. You'll see your inspection calendar fill up in real-time while you're working. No human dispatcher could handle that volume.
Yes. During screening, Trillet asks if the customer plans to file an insurance claim. This information appears in your call summary so you know which jobs are insurance-backed before the inspection. You can prioritize and plan accordingly.
When a storm damage customer wants an inspection, Trillet texts them your calendar link directly during the call. They can book a time that works for both of you. For active leaks, you also get urgent notification. You receive full call details including damage type, storm timing, property size, and insurance status.
Trillet will politely explain that you don't service that area and end the call professionally. You'll still receive a summary so you know who called. This saves you time returning calls for jobs you can't take.
Yes. Trillet answers 24/7/365, including immediately after storms when call volume spikes 5-10x normal. The post-storm window is your highest opportunity - homeowners are calling urgently, ready to book, and the first roofer to respond often gets the job. Trillet ensures you capture every storm damage inquiry even when you're overwhelmed with emergency work.
Trillet starts at $49/month with a 28-day money-back guarantee. That's less than 1% of one storm damage job. Compare that to missing even one $8,000 insurance repair because you were on a roof doing emergency tarps. After a major hail event, missing 5-10 calls could cost you $50,000+ in a single day. Trillet pays for itself 100x over after one storm.
Get started
Don't Lose the Next Storm to Missed Calls.
You can't answer when you're on a roof doing emergency tarps - but you can't afford to miss the 30 storm damage calls that come after a hail event. Set up Trillet now and capture the next storm surge instead of losing it to competitors who answered first.