The AI Answering Service for Therapists & Private Practice
Other services answer and hand you a callback list. Trillet screens for fit, asks your intake questions, and texts qualified clients your booking link, so you get consultations, not phone tag.
The Old Way
Voicemail: "New voicemail from unknown caller"
You: Call back, screen, qualify, chase
The Trillet Way
Calendar: "New Consultation: Sarah M. , Anxiety, Self-Pay , Wed 2pm"
You: Show up and start the relationship
We Don't Just Answer.
We Complete The Intake.
Most AI answering services pick up the phone and take a message. Trillet handles the full pipeline.
Vet Every Caller
Greet, block spam, screen for fit,
route existing clients vs new enquiries.
Automate Intake
Ask your intake questions on the call,
what's prompting them to reach out, insurance or self-pay, availability,
then text them your booking link or deliver a complete intake summary.
Handle Follow-Up
When a caller isn't ready to book, Trillet follows up days later with a gentle, contextual message to re-engage them.
Hear Trillet Handle a Potential Client
What Therapists Are Saying About Trillet
Trillet has been a game-changer for my practice. I used to miss so many calls during sessions, and by the time I called back, potential clients had already moved on. Now Trillet screens them, completes intake, and books consultations while I'm with other clients. It's like having a receptionist who actually understands therapy.
Dr. Emily Chen
Licensed Therapist, San Francisco
Why "Leave a Message" Loses Clients
Voicemail
Records a message (maybe)
You: Call back, screen, qualify
Result: Most hang up
Generic AI
Takes name and number
You: Call back, ask all questions, book
Result: Phone tag, cold leads
Trillet
Screens, completes intake, texts booking link
You: Show up and start the relationship
Result: Booked consultations
Compare Your Options
| Feature | Voicemail | Ruby | HeyRosie | Trillet |
|---|---|---|---|---|
| 24/7 Availability | ||||
| Completes Intake | ||||
| Auto-Configured Questions | ||||
| Texts Booking Link | ||||
| Automated Follow-up | Soon | |||
| Cost | Free | $200+ | $49+ | $24/mo |
Your Intake Process, Auto-Configured
You don't need to spend hours scripting an AI. Trillet already knows what a therapy practice needs to ask.
We learn your practice
Scan your website and Psychology Today profile
We apply therapy templates
Anxiety/depression, couples, trauma, etc.
We adjust for your specialty
CBT ≠ EMDR ≠ couples therapy
You customise (optional)
Or leave it, it works out of the box
Example: New Client Call
Generic AI
"Name and number?"
"Someone will call you back."
Trillet
"Is this your first time seeking therapy?"
"What's prompting you to reach out?"
"Are you looking to use insurance or self-pay?"
"Thursday 2pm or Friday 11am?" → texts link
Sometimes It's Easier to Talk to an AI
Reaching out for help is hard
Some callers find it easier to share what's going on with an AI than a voicemail or a stranger who might judge them. Trillet asks the questions warmly and without judgment , so by the time they book, you already know what they're dealing with.
No Judgment
Clients can share sensitive information without fear of being judged or misunderstood.
Warm & Empathetic
Trillet's tone is designed to be supportive and understanding, making vulnerable conversations easier.
Works With Your Practice Management Software
Out of the box: booking links via text, call summaries via email. Need direct SimplePractice, TherapyNotes, or Jane integration? Pro plan includes custom setup.
SimplePractice
TherapyNotes
Jane App
Calendly
Google Calendar
Psychology Today
Live in 5 Minutes. No IT Required.
Step 1
Enter your website and phone number
We pull your info automatically.
Step 2
We configure intake based on your specialty
Customise if you want.
Step 3
Forward your calls
Dial a code or scan QR , 30 seconds.
Step 4
That's It. You're Live.
Start receiving qualified consultations immediately.
Common Questions from Therapists
An AI answering service answers your calls 24/7. Most just take messages. Trillet screens callers, asks your intake questions on the call, and texts qualified clients your booking link.
Most answering services take a message. You still call back, screen, and chase. Trillet completes intake on the call, what's prompting them, insurance or self-pay, availability, so the client is ready to book.
Many prefer it. Reaching out for therapy is vulnerable, some find it easier to share with an AI than leave a voicemail or talk to someone who might judge them.
We have intake templates for therapy practices. We scan your website to understand your specialty. Trauma-focused practices get different questions than couples therapists.
Coming soon on Pro. Trillet will follow up with a gentle, contextual message, not spam, but a warm nudge that respects their journey.
$24/month with 30-day money-back guarantee.
Stop Losing Clients to Voicemail. Start Booking Consultations.
Every missed call is someone who worked up the courage to reach out, and might not try again. Trillet answers, completes intake, and books, so you can focus on the work that matters.
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