AI Answering Service for Water Damage Restoration
You don't get many calls, but every one is worth thousands. Trillet answers 24/7 while you're running extraction equipment, captures damage details and property info, and texts customers your booking link. Never lose a $5,000+ job to voicemail again.
The Old Way
Voicemail: "Missed call from 972-555-0134"
$150 LSA click wasted
The Trillet Way
Calendar: "Emergency Job: Michael T., Burst Pipe, Basement Flooded, Today ASAP, Est. $4,500"
Result: Full damage details captured. Ready to dispatch immediately.
Every Emergency Call Captured. Every Dollar of Ad Spend Protected.
You pay $100-200 for every Google LSA click. When that call goes to voicemail while you're running dehumidifiers, you lose the ad spend AND the $5,000+ job. Trillet captures every emergency, screening for damage type, capturing property details, and booking the job before your competitor even answers.
Identify
Trillet identifies whether this is an existing customer or new emergency, takes a message or transfers for existing customers, and continues to screening (PRIORITY) for new emergencies
Screen
Trillet screens for damage type (flood, burst pipe, sewage backup, appliance leak, storm damage), residential/commercial, confirms it aligns with your service area, and politely declines if there's no fit
Qualify
Trillet asks your custom intake questions - duration (critical for mold/damage assessment), square footage affected, water source stopped, insurance/self-pay, property address, safety concerns (electricity, sewage), and your other business-specific questions
Book
If they want to move forward, Trillet texts your booking link or confirms immediate dispatch, you get a full summary with damage details, address and transcript, and the emergency job is captured with full context
Hear Trillet Handle an Emergency Call
What Restoration Professionals Are Saying
I was losing emergency calls while running extraction equipment on-site. By the time I'd stop work and call back, customers had already hired someone else. Now Trillet captures every emergency, damage type, square footage, insurance details, all while I'm working. I captured an $8,000 job while running dehumidifiers, that one call paid for 20+ years of Trillet.
David Martinez
Owner, RapidDry Restoration, Dallas
Why Missing Even ONE Call Can Cost You Thousands
Voicemail
Customers with flooded basements don't leave voicemails. They have water destroying their home RIGHT NOW. They call the next restoration company immediately. Your $150 LSA click? Wasted.
Result: $150 ad spend burned + $5,000+ job lost to a competitor who answered.
Generic AI
They take a name and number. But water damage gets worse every minute. By the time you call back, they've already hired someone who could dispatch immediately.
Result: Phone tag with customers whose basement is still flooding.
Trillet
We capture the full emergency details, damage type, time elapsed, square footage, insurance status, and book the job immediately. You get a complete summary ready for dispatch.
Result: $5,000+ job captured while you're running dehumidifiers at another site.
Compare Your Options
| Feature | Voicemail | Traditional | Generic AI | Trillet |
|---|---|---|---|---|
| 24/7 Emergency Availability | ||||
| Captures Damage Type & Severity | ||||
| Custom Emergency Intake Questions | ||||
| Texts Booking Link to Customer | ||||
| Call Summary + Transcript | ||||
| Captures Insurance vs Self-Pay | ||||
| Job Management Integration | pro | |||
| Cost | Free | $200-400/mo | ~$49-99/mo | From $29/mo |
Sync With Your Job Management Software
Out of the box, Trillet texts booking links directly to qualified customers and sends you call summaries via text and email. You get the details you need without changing how you work.
Need deeper integration with ServiceTitan, Jobber, or your field service management system? Our Pro plan includes custom setup with your existing software.
ServiceTitan
Jobber
Housecall Pro
FieldEdge
ServiceM8
Google Calendar
Calendly
Live in 5 Minutes. No IT Required.
Step 1
Enter your website and phone number
Add your website and phone number. Trillet pulls your service areas, specialties, and hours automatically.
Step 2
We configure intake based on your practice type
Which damage types do you handle? What emergency questions should we ask? How should urgent calls be routed? Customize your emergency intake logic in minutes.
Step 3
Forward your calls
Dial a code or scan QR, 30 seconds.
Step 4
That's It. You're Live.
Your AI emergency coordinator will capture every call when you're on-site running extraction equipment. You'll get a summary after each call so you never lose a high-value job to a missed call.
Common Questions from Restoration Professionals
An AI answering service answers your phone 24/7, captures emergency details (damage type, time elapsed, property info, insurance status), and helps customers book service, without a human dispatcher. Unlike voicemail or basic answering services that just take messages, Trillet runs your full emergency intake protocol so you get jobs ready to dispatch with complete context.
Trillet follows a four-step emergency capture process: First, it identifies whether the caller is a new emergency or existing customer. Second, it screens for damage type (flood, burst pipe, sewage, storm) and property type. Third, it asks your custom intake questions (time elapsed, square footage, water source stopped, insurance status). Finally, Trillet captures the property address and confirms dispatch timing. You receive a full summary ready for immediate action.
That's exactly why you need it. Low volume means every call is critical. When you pay $150+ per Google LSA click and average $5,000+ per job, missing even ONE call is catastrophic. Trillet isn't about handling volume, it's insurance against losing the whale client while you're running extraction equipment. One captured job pays for 10+ years of Trillet.
Trillet will politely explain that your restoration company doesn't serve that area and end the call professionally. You'll still receive a summary so you know who called and what they needed.
Yes. Trillet asks whether the customer plans to file an insurance claim or pay out-of-pocket. This helps you prioritize and prepare before you even arrive on-site.
Listen for yourself, we have a demo above. Trillet is designed for natural, urgent conversation that matches the tone of emergency service calls. Many callers don't realize they're speaking with AI.
That's exactly when Trillet is most valuable. The call gets answered without you stopping work, the customer's emergency details are captured immediately, and the job is booked, all before your competitor even picks up. You see the full summary when you're ready, with property address and damage details ready for dispatch.
Yes. Our Pro plan includes restoration management integration with tools like Xactimate, DASH, PSA, and others. Contact our team to set this up for your business.
Trillet starts at $29/month with a 30-day money-back guarantee. Compare that to one missed LSA lead ($150+ wasted) or one lost job ($2,500-$10,000+). One captured emergency pays for years of Trillet. It's not a cost, it's insurance for your ad spend.
Yes. Trillet uses bank-level encryption for all calls and data. You control what questions are asked and what information is collected. We take customer confidentiality as seriously as you do.
Stop Burning Ad Spend on Missed Calls.
Every missed emergency is a $5,000+ job calling your competitor. Protect your LSA investment and capture every lead, even when you're on-site running equipment. One captured job pays for years of Trillet.
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