AI Answering Service for Private Investigators

An AI answering service answers your phone 24/7, screens potential clients for case type and viability, filters out non-serious inquiries, and captures callback preferences - without a human receptionist. Unlike voicemail or basic answering services that just take messages, Trillet runs your full case screening protocol so you only spend time on qualified leads who have real, viable cases.

Trillet follows a four-step screening process: First, it identifies whether the caller is a new inquiry or existing client. Second, it screens for case type (surveillance, background checks, missing persons, corporate investigation) and basic viability. Third, it asks your custom intake questions without collecting sensitive details over the phone. Finally, it captures their preferred callback time so you can connect when you're not in the field. You receive a full case summary and transcript after every call.

When a potential client has a viable inquiry, Trillet asks when they'd like you to call back. You receive the case summary with their preferred callback time, so you can reach out when you're between assignments - not during a stakeout. This respects both your fieldwork schedule and the client's availability.

Trillet will politely explain that your practice doesn't handle that type of request and end the call professionally. You'll still receive a summary so you know who called, but you won't waste time calling back non-viable inquiries.

Yes. The screening questions are designed to identify serious clients with real cases. Price shoppers, people with unrealistic expectations, and those seeking services outside your expertise are filtered during the call. You only see inquiries worth your time.

Listen for yourself - we have a demo above. Trillet is designed for professional, discreet conversation appropriate for sensitive client matters. Many callers don't realise they're speaking with AI.

That's exactly why Trillet exists for PIs. On surveillance, you can't even whisper without potentially compromising your position. Trillet handles the inquiry professionally, screens the case, captures callback details, and you connect with the client when your fieldwork allows. No blown cover, no missed opportunities.

Absolutely. Private investigators don't need high call volume to justify Trillet - you need insurance against missing the one case that matters. A single surveillance case can be worth $5,000-$10,000+. At $29/month, Trillet pays for itself if it saves you just one case per year. Most PIs see that ROI within the first month.

Yes. Our Pro plan includes integration with CROSStrax, PI Manager, CaseFox, Salesforce, and other investigative case management systems. Contact our team to set this up for your practice.

Trillet starts at $29/month with a 30-day money-back guarantee. Compare that to human answering services ($200-400/month) or the cost of one missed case worth thousands. For most investigation practices, Trillet is the most cost-effective way to ensure you never miss a qualified lead while in the field.

Yes. Trillet uses bank-level encryption for all calls and data. The screening process is designed to capture only general case information - sensitive details should be discussed in your direct consultation. We take confidentiality as seriously as your profession requires.