AI Answering Service for Pool Repair Techs
You don't get 50 calls a day - but the ones you do get are worth $500-2,500 each. Trillet answers 24/7, screens for emergency vs routine, captures equipment and pool details, and texts callers your booking link - so you never lose a high-value job to voicemail while you're elbow-deep in a pump housing.
The Old Way
Voicemail: Missed call from 480-555-0193 + Google Ads dashboard showing $87 cost per lead
Result: Burned ad spend and a $1,500 job that went to your competitor
The Trillet Way
Calendar: Emergency Job - Mike T. - Pool Pump Not Running, Green Pool - Tomorrow 9am - Est. $650
Result: Every lead you paid for actually converts - even when you're elbow-deep in another job
Your Job Screening Process, Executed Perfectly. Every Time.
You don't need an AI to say 'leave a message.' You need one that knows which calls are emergencies, what equipment is failing, and whether it's a repair you handle. Trillet follows your exact screening logic - triaging urgent equipment failures, asking the right diagnostic questions, and capturing job details so you can quote accurately before you even call back.
Identify
Trillet identifies whether this is an existing customer or new customer, takes a message or transfers for existing customers, and continues to screening for new ones
Screen
Trillet screens for service type (leak repair, equipment repair, resurfacing, tile/coping, automation, weekly service), pool type (concrete, vinyl, fiberglass), confirms it aligns with your services and service area, and politely declines if there's no fit
Qualify
Trillet asks your custom intake questions - issue symptoms (green water, equipment noise, visible cracks, losing water), pool size, equipment age, residential/commercial, timeline/urgency, and your other business-specific questions
Book
If they want to move forward, Trillet texts your booking link, you get a complete summary with pool details and transcript, and the service call appears in your calendar with full context
Hear Trillet Handle an Emergency Call
What Pool Repair Techs Are Saying
Captured a $2,200 heater replacement while I was at another job. Trillet got all the diagnostic details - equipment age, error codes, pool size. I was able to quote it before I even arrived. That one job paid for years of Trillet. Now I don't lose the Google leads I'm paying $80 each for.

Carlos Martinez
Pool Equipment Specialist, Phoenix
Why 'Message Taking' Doesn't Work for Pool Repair
Voicemail
A homeowner with a green pool and a party this weekend won't leave a voicemail. They'll call the next pool repair company on Google. You paid $75 for that lead - and lost it in 30 seconds.
Result: Burned ad spend and a $1,500 job that went to your competitor
Generic AI
They take a name and number. You call back 3 hours later - they've already booked with someone who captured their equipment details and could quote on the spot.
Result: Phone tag with leads who've moved on
Trillet
We screen for emergency vs routine, capture equipment type and diagnostic details, and send them your booking link. You get a summary with enough detail to prepare a quote before you even arrive.
Result: Every lead you paid for actually converts - even when you're elbow-deep in another job
Compare Your Options
| Feature | Voicemail | Traditional | Generic AI | Trillet |
|---|---|---|---|---|
| 24/7 Availability | ||||
| Screens Emergency vs Routine | ||||
| Captures Equipment Details | ||||
| Custom Diagnostic Questions | ||||
| Texts Booking Link to Customer | ||||
| Call Summary + Transcript | ||||
| Job Management Integration | Pro | |||
| Cost | Free | $200-400/mo | ~$49-99/mo | From $29/mo |
Sync With Your Job Management Software
Out of the box, Trillet texts booking links directly to qualified customers and sends you call summaries via text and email. You get the details you need without changing how you work.
Need deeper integration with ServiceTitan, Jobber, or your field service management system? Our Pro plan includes custom setup with your existing software.

ServiceTitan

Jobber

Housecall Pro

FieldEdge

ServiceM8

Google Calendar

Calendly
Live in 5 Minutes. No IT Required.
Step 1
Enter your website and phone number
Add your website and phone number. Trillet pulls your service areas, repair specialties, and hours automatically.
Step 2
We configure intake based on your practice type
Which pool repairs do you handle? What diagnostic questions should we ask? Emergency routing preferences? Customise your job intake logic in minutes.
Step 3
Forward your calls
Dial a code or scan QR, 30 seconds.
Step 4
That's It. You're Live.
Your AI job coordinator will answer calls when you're at other job sites, working on equipment, or unavailable. You'll get a summary after each call so you never miss a high-value repair job.
Common Questions from Pool Repair Technicians
An AI answering service answers your phone 24/7, screens customers for emergency vs routine pool equipment issues, captures equipment details and diagnostic information, and helps them book service calls - without a human dispatcher. Unlike voicemail or basic answering services that just take messages, Trillet runs your full job screening protocol so you get qualified leads with enough detail to prepare quotes before arriving on site.
Trillet follows a four-step job screening process: First, it identifies whether the caller is a new customer or existing customer. Second, it screens for emergency vs routine work and equipment type (pump, heater, filter, etc.). Third, it asks your custom diagnostic questions (specific issue, equipment brand/age, error codes, pool condition). Finally, if the customer is qualified and wants to proceed, Trillet texts them your calendar booking link. You receive a full summary with equipment details and transcript after every call.
When a customer is qualified and wants to schedule pool repair, Trillet texts them your calendar link directly during the call. They can book a time that works for both of you. You get notified with the full call summary including equipment details - often enough information to prepare a rough quote before you arrive.
Trillet will politely explain that your pool repair business doesn't serve that area and end the call professionally. You'll still receive a summary so you know who called and what they needed.
Yes. Trillet screens for urgency at the beginning of each call. Emergency situations (pump failure with green pool, active leak, heater not working before event) are flagged and prioritized, while routine work (inspections, upgrades) goes through standard booking. You can set custom rules for emergency routing.
That's exactly why it's worth it. Pool repair isn't a volume business - you might get 5-15 leads a week during peak season. But each job is worth $500-2,500+. Missing even one pump repair because you were on another job costs you $600+ in lost revenue. At $29/mo, Trillet pays for itself if it saves you just one job per year. Think of it as insurance for the leads you're already paying for through advertising.
Listen for yourself - we have a demo above. Trillet is designed for natural, professional conversation. Many callers don't realise they're speaking with AI.
That's exactly when Trillet is most valuable. The call gets answered without you stopping your current job, the customer gets screened for urgency, equipment details are captured, and they receive your booking link - all while you finish the job you're on. You see the new lead in your calendar when you're ready.
Yes. Our Pro plan includes integration with pool service tools like Skimmer, PoolOfficeManager, Jobber, Housecall Pro, and others. Contact our team to set this up for your business.
Trillet starts at $29/month with a 30-day money-back guarantee. Compare that to human answering services ($200-400/month) or - more importantly - the cost of one missed job. If you're paying $75 per lead on Google and losing them to voicemail, you're already spending more than Trillet costs. One saved $800 pump repair pays for over 2 years of service.
Stop Losing the Leads You're Paying For.
You don't need to handle 50 calls a day. You just need to never miss the 5-10 that actually matter - especially the ones you paid Google to send you. One saved repair job pays for Trillet for years.
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