The AI Answering Service for Pest Control Companies
Missing calls while you're treating a property costs you customers. Trillet captures infestation details, pest type, severity, location, and safety concerns, while you're eliminating infestations or setting traps, so you get qualified leads ready to schedule, not just phone numbers.
The Old Way
Voicemail: "Missed call from 512-555-0193"
You: Call back, ask what the problem is, screen for urgency, get details, schedule service
The Trillet Way
Calendar: "Priority: Sarah M., Active Mouse Infestation, Kitchen Droppings, Pet-Safe Treatment, Today 2-4pm"
You: Show up. Fix it. Get paid.
Your Job Screening Process, Executed Perfectly. Every Time.
You don't need an AI to say "leave a message." You need one that knows whether someone has bed bugs or wants a quarterly spray - and what type of pest problem they're dealing with. Trillet follows your exact screening logic - triaging emergencies, asking your questions, and only sending you jobs that are ready to book with full details captured.
Identify
Trillet identifies whether this is an existing customer or new customer, takes a message or transfers for existing customers, and continues to screening for new ones
Screen
Trillet screens for pest control needed (emergency like bed bugs, wasps, termite swarm or routine like general treatment, inspection, preventive), pest type (insects, rodents, termites, bed bugs, wasps, ants, roaches), residential or commercial, confirms it fits your area and expertise, and politely declines if there's no fit
Qualify
Trillet asks your custom intake questions - specific pest problem and when first noticed, infestation severity (minor, moderate, severe), property type and size, pets or young children, and your other business-specific questions
Book
If they want to move forward, Trillet texts your booking link, you get full summary with pest details and transcript, and the service call appears in your calendar with complete context
Hear Trillet Handle an Emergency Call
What Solo Pest Control Operators Are Saying
"I was losing emergency calls when I was spraying properties or in crawl spaces. By the time I called back, they'd already hired another pest control company. Now Trillet screens for pest type and urgency, captures full infestation details, and texts them my booking link - all while I'm working. I captured a $2,500 termite treatment while I was spraying another property."
Jake Thompson
Pest Control Operator, Dallas
Why "Message Taking" Doesn't Work for Pest Control
Voicemail
The Problem:
Customers with pest emergencies won't leave a voicemail. They're panicked about bed bugs, wasps, or rodents - they need help now and call the next exterminator who answers. Emergency pest jobs are high-value.
The Result:
Lost emergency jobs before you even know they called.
Generic AI / Answering Services
The Problem:
They take a name and number. You call back 2 hours later - they've already hired another pest control company who captured their pest problem details immediately.
The Result:
Phone tag with customers who've moved on.
Trillet
The Solution:
We screen for emergency vs routine, capture full pest problem details and property info, and send them your booking link. You see the service call in your calendar with complete job context, not a to-do list.
The Result:
Booked jobs with details captured while you're literally spraying properties or in crawl spaces.
Compare Your Options
| Feature | Voicemail | Traditional Answering | Generic AI | Trillet |
|---|---|---|---|---|
| 24/7 Availability | ||||
| Screens for Pest Type & Urgency | ||||
| Custom Job Intake Questions | ||||
| Texts Booking Link to Customer | ||||
| Call Summary + Transcript | ||||
| Distinguishes New vs Existing Customers | ||||
| Job Management Integration | Pro | |||
| Cost | Free | $200-400/mo | ~$49-99/mo | From $29/mo |
Sync With Your Pest Control Software
Out of the box, Trillet texts booking links directly to qualified customers and sends you call summaries via text and email. You get the details you need without changing how you work.
Need deeper integration with PestRoutes, ServSuite, or your pest control management system? Our Pro plan includes custom setup with your existing software.
PestRoutes
ServSuite
FieldRoutes
GorillaDesk
PestPac
Google Calendar
Calendly
Live in 5 Minutes. No IT Required.
Step 1
Enter Your Info
Add your website and phone number. Trillet pulls your service areas, pest specialties, and hours automatically.
Step 2
Set Your Rules
Which pest control services do you offer? What job screening questions should we ask? Emergency call routing preferences? Customise your job intake logic in minutes.
Step 3
Forward Your Calls
Simple carrier instructions appear on screen. Dial a forwarding code or scan the QR, takes 30 seconds.
That's It. You're Live.
Your AI job coordinator will answer calls when you're under sinks, in crawl spaces, or on other job sites. You'll get a summary after each call so you never miss a qualified job.
Common Questions from Pest Control Operators
An AI answering service answers your phone 24/7, screens customers for pest type and urgency, captures infestation details and property information, and helps them book service calls, without a human dispatcher. Unlike voicemail or basic answering services that just take messages, Trillet runs your full job screening protocol so you only spend time on qualified jobs that are ready to book with full context captured.
Trillet follows a four-step job screening process: First, it identifies whether the caller is a new customer or existing customer. Second, it screens for emergency vs routine work, pest type, and property type. Third, it asks your custom job intake questions (specific pest problem, severity, when noticed, pets in home). Finally, if the customer is qualified and wants to proceed, Trillet texts them your calendar booking link. You receive a full summary with pest details and transcript after every call.
When a customer is qualified and wants to schedule pest control service, Trillet texts them your calendar link directly during the call. They can book a time that works for both of you. You get notified with the full call summary including pest and job details, no phone tag required.
Trillet will politely explain that your pest control business doesn't handle that specific pest and end the call professionally. You'll still receive a summary so you know who called and what they needed.
Yes. Trillet screens for urgency at the beginning of each call. Emergency situations (bed bugs, wasps, severe infestations) are flagged and prioritized, while routine work (quarterly treatments, inspections, preventive maintenance) goes through standard booking. You can set custom rules for emergency routing.
Listen for yourself, we have a demo above. Trillet is designed for natural, professional conversation that matches the tone of your pest control business. Many callers don't realise they're speaking with AI.
That's exactly when Trillet is most valuable. The call gets answered without you stopping treatment, the customer gets screened for urgency, pest details are captured, and they receive your booking link, all before you finish. You see emergency jobs flagged in your calendar when you're ready, ensuring you never miss high-value treatments.
Yes. Our Pro plan includes pest control software integration with tools like PestPac, ServSuite, PestRoutes, and others. Contact our team to set this up for your pest control business.
Trillet starts at $29/month with a 30-day money-back guarantee. Compare that to human answering services ($200-400/month) or the cost of one missed emergency job that goes to another exterminator. Bed bug treatments are $1,000-3,000, termite treatments $1,500-8,000, Trillet pays for itself with a single prevented loss.
Yes. Trillet uses bank-level encryption for all calls and data. You control what questions are asked and what information is collected. We take customer confidentiality as seriously as you do.
Book More Jobs. Miss Fewer Emergency Calls.
Every missed call is a customer with a pest emergency calling someone else. Start capturing jobs 24/7 - even when you're spraying properties, in crawl spaces, or on other job sites.
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