AI Answering Service for Mobile Vets
When you're in a barn with a colicky horse or driving between farms, you can't answer the phone. But that call might be a new farm client worth thousands in annual revenue. Trillet screens every caller for emergency vs routine, captures animal and location details, and texts them your booking link - so you never miss the call that matters.
The Old Way
Voicemail: Missed call from Meadowbrook Farm
Result: Lost farm relationships before you even knew they called - that could have been $10,000+ in annual revenue
The Trillet Way
Calendar: New Farm Client - Meadowbrook Farm - 12 cattle, routine herd check - Thu 9am
Result: New farm clients booked and emergencies triaged while you're in barns, on the road, or with other animals
Your Intake Process, Running While You're on the Road.
You don't need an AI to take messages. You need one that knows whether a call is a calving emergency or a routine wellness check - and captures everything you need to prepare before you arrive. Trillet follows your exact intake logic, triaging emergencies, qualifying new farm clients, and booking appointments while you focus on the animal in front of you.
Identify
Trillet identifies whether this is an existing client or new client, takes a message or transfers for existing clients, and continues to screening for new ones
Screen
Trillet screens for service type (wellness exam, vaccinations, urgent care, end-of-life care, specialty services), pet type and count, confirms it aligns with your services and service area, and politely declines if there's no fit
Qualify
Trillet asks your custom intake questions - pet species/breed, age, symptoms or reason for visit, vaccination history, current medications, behavioral concerns, location/parking availability, and your other practice-specific questions
Book
If they want to move forward, Trillet texts your booking link, you get a complete summary with pet details and transcript, and the appointment appears in your calendar with full context
Hear Trillet Handle an Emergency Call
What Mobile Vets Are Saying
Captured a 40-head cattle operation while I was in surgery. Trillet got all the details - herd size, operation type, property address. By the time I finished, the appointment was already booked. One new farm client in the first month paid for two years of Trillet. Now I never worry about missing the calls that build my practice.
Dr. Sarah Mitchell
Mobile Veterinarian, Lancaster County
Why 'Message Taking' Doesn't Work for Mobile Vets
Voicemail
A farmer with a calving emergency won't leave a voicemail - they'll call the next vet on their list. That emergency call is worth $500+ today, but more importantly, that farm relationship could be worth $10,000+ over the coming years.
Result: Lost farm relationships before you even know they called
Generic AI
They take a name and number. You call back 3 hours later - they've already found another vet. Generic services don't know the difference between a routine vaccine visit and a mare in foal distress.
Result: Phone tag with clients who've moved on, and no emergency triage
Trillet
We screen for emergency vs routine, capture species and herd details, get the property address, and send them your booking link. You see the appointment in your calendar with everything you need to prepare - not a to-do list of people to call back.
Result: New farm clients booked and emergencies triaged while you're in barns, on the road, or with other animals
Compare Your Options
| Feature | Voicemail | Traditional | Generic AI | Trillet |
|---|---|---|---|---|
| 24/7 Availability | ||||
| Screens Emergency vs Routine | ||||
| Captures Species & Herd Details | ||||
| Collects Property Address | ||||
| Texts Booking Link to Client | ||||
| Call Summary + Transcript | ||||
| Distinguishes New vs Existing | ||||
| Practice Management Integration | Pro | |||
| Cost | Free | $200-400/mo | ~$49-99/mo | From $29/mo |
Sync With Your Veterinary Practice Software
Out of the box, Trillet texts scheduling links directly to qualified clients and sends you call summaries via text and email. You get the details you need without changing how you work.
Need deeper integration with eVetPractice, Shepherd, Digitail, VetBadger, Weave, or your veterinary software? Our Pro plan includes custom setup with your existing systems.
eVetPractice
Shepherd
Digitail
VetBadger
Weave
Google Calendar
Calendly
Live in 5 Minutes. No IT Required.
Step 1
Enter your website and phone number
Add your website and phone number. Trillet pulls your service area, species treated, and hours automatically.
Step 2
We configure intake based on your practice type
Which species do you treat? What intake questions should we ask? Emergency routing preferences? Customise your client intake logic in minutes.
Step 3
Forward your calls
Dial a code or scan QR, 30 seconds.
Step 4
That's It. You're Live.
Your AI intake coordinator will answer calls when you're in barns, driving between farms, or with other animals. You'll get a summary after each call so you never miss a qualified client - especially the ones worth thousands in annual revenue.
Common Questions from Mobile Vets
An AI answering service answers your phone 24/7, screens clients for emergency vs routine visits, captures species, herd size, property location, and reason for visit, and helps them book appointments - without a human receptionist. Unlike voicemail or basic answering services that just take messages, Trillet runs your full intake protocol so you get qualified appointments with all the details you need to prepare.
Trillet follows a four-step process: First, it identifies whether the caller is a new client or existing client. Second, it screens for emergency vs routine and small animal vs large animal. Third, it asks your custom intake questions (species, herd size, property address, reason for visit). Finally, if the client wants to proceed, Trillet texts them your calendar booking link. You receive a full summary with all details after every call.
When a client is qualified and wants to schedule a visit, Trillet texts them your calendar link directly during the call. They can book a time that works for both of you. You get notified with the full call summary including species, location, and reason for visit - so you know exactly what to prepare and bring.
Trillet will politely explain that your practice doesn't treat that species and end the call professionally. You'll still receive a summary so you know who called and what they needed.
Yes. Trillet screens for urgency at the beginning of each call. Emergency situations (colic, calving difficulty, injuries, sudden illness) are flagged and prioritized, while routine work (vaccines, wellness checks, health certificates) goes through standard booking. You can set custom rules for how emergencies are routed.
Listen for yourself - we have a demo above. Trillet is designed for natural, professional conversation. Many callers don't realise they're speaking with AI.
That's exactly when Trillet is most valuable. The call gets answered while you're focused on your patient. The new client gets screened, their farm details are captured, and they receive your booking link - all while you're in the barn. You see the new appointment in your calendar when you're ready. One new farm client relationship can be worth $5,000-20,000+ annually - Trillet ensures you never miss that opportunity.
Yes. Our Pro plan includes practice management integration with tools like eVetPractice, Shepherd, Digitail, VetBadger, Weave, and other veterinary systems. Contact our team to set this up for your mobile practice.
Absolutely. Mobile vets don't need high call volume to justify Trillet. You need insurance against missing the calls that matter. A single new farm client relationship can be worth $10,000+ over time. One missed calving emergency that goes to another vet could cost you that entire relationship. At $29/month, Trillet pays for itself the moment it captures one opportunity you would have missed.
Trillet starts at $29/month with a 30-day money-back guarantee. Compare that to human answering services ($200-400/month) or the value of one farm client relationship you'd lose by missing their call. A single 50-head cattle operation could be worth $5,000+ annually in routine herd work alone.
Yes. Trillet uses bank-level encryption for all calls and data. You control what questions are asked and what information is collected. We take client confidentiality as seriously as you do.
Never Miss the Call That Matters.
You don't get 50 calls a day - but when that one call is a new farm with 100 head of cattle or a horse stable looking for a regular vet, missing it costs thousands. Start capturing every opportunity, even when you're on the road or in the barn.
30-day money-back guaranteeSetup in 5 minutesCancel anytime