The AI Answering Service for Massage Therapists
Solo massage therapists can't answer with their hands on clients. Trillet screens every caller for massage type, asks about contraindications and pressure preferences, and texts them your calendar link, so you get qualified appointments with intake done, not voicemails.
The Old Way
Voicemail: "Missed call from 310-555-0142"
You: Call back, screen, qualify, chase
The Trillet Way
Calendar: "New Client: Maria L., Deep Tissue, Shoulder Pain, Fri 1pm"
You: Show up and start the relationship
Your Client Intake Protocol,
Executed Perfectly. Every Time.
You don't need an AI to say "I'll take a message." You need one that knows which clients need deep tissue vs Swedish, what contraindications to screen for, and which areas need focus. Trillet follows your exact intake logic, screening callers, asking your questions, and only sending you clients who are ready to book with their preferences captured.
Identify
Trillet identifies whether this is a new client or returning client, takes a message or transfers for returning clients, and continues to screening for new ones
Screen
Trillet screens for massage type needed (deep tissue, Swedish, sports, prenatal), areas needing attention, confirms it fits your specialties, and politely declines if there's no fit
Qualify
Trillet asks your custom intake questions - injuries, surgeries, or medical conditions, pressure preference (light, medium, firm, deep), allergies to oils or lotions, and whether they're a first-time massage client
Book
If they want to move forward, Trillet texts your booking link, you get full summary with intake details and transcript, and the appointment appears in your calendar with client preferences
Hear Trillet Handle a New Client Inquiry
What Solo Massage Therapists Are Saying
I used to miss so many calls during sessions. By the time I called back, potential clients had already booked with another therapist. Now Trillet screens them for massage type, captures their contraindications and pressure preferences, and texts them my booking link, all while my hands are literally on other clients. My schedule went from 60% full to 90% full in 3 weeks.
Sarah Martinez
Licensed Massage Therapist, Austin
Why "Message Taking" Doesn't Work for Massage Therapists
Voicemail
The Problem:
Stressed clients looking for relief won't leave a voicemail. They call the next therapist who answers. Your relaxing environment is disrupted by ringing phones.
The Result:
Lost clients and interrupted sessions.
Generic AI
The Problem:
They take a name and number. You call back hours later, they've already booked with another therapist who captured their needs immediately.
The Result:
Phone tag with clients who've moved on.
Trillet
The Solution:
We screen for massage type, complete intake on contraindications and preferences, and send them your booking link. You see the appointment in your calendar with full client details, not a to-do list.
The Result:
Booked appointments with intake done while your hands are literally on other clients.
Compare Your Options
| Feature | Voicemail | Traditional Answering | Generic AI | Trillet |
|---|---|---|---|---|
| 24/7 Availability | ||||
| Screens for Massage Type | ||||
| Custom Intake Questions | ||||
| Texts Booking Link to Client | ||||
| Call Summary + Transcript | ||||
| Distinguishes New vs Returning Clients | ||||
| Booking Software Integration | Pro | |||
| Cost | Free | $200-400/mo | $49-99/mo | From $29/mo |
Sync With Your Booking Software
Out of the box, Trillet texts booking links directly to qualified clients and sends you call summaries via text and email. You get the details you need without changing how you work.
Need deeper integration with MassageBook, Mindbody, or your booking system? Our Pro plan includes custom setup with your existing software.
MassageBook
Mindbody
Acuity Scheduling
Square Appointments
SimplePractice
Vagaro
Google Calendar
Calendly
Live in 5 Minutes. No IT Required.
Step 1
Enter Your Info
Add your website and phone number. Trillet pulls your massage specialties, hours, and location automatically.
Step 2
Set Your Rules
Which massage types do you offer? What intake questions should we ask about contraindications? Session length options? Customise your client intake logic in minutes.
Step 3
Forward Your Calls
Simple carrier instructions appear on screen. Dial a forwarding code or scan the QR, takes 30 seconds.
Step 4
That's It. You're Live.
Your AI intake coordinator will answer calls when your hands are on clients. You'll get a summary after each call so you never miss a qualified booking.
Common Questions from Massage Therapists
An AI answering service answers your phone 24/7, screens potential clients for massage type and preferences, captures information about contraindications and pressure preferences, and helps them book sessions, without a human receptionist. Unlike voicemail or basic answering services that just take messages, Trillet runs your full client intake protocol so you only spend time on qualified clients who are ready to book with their needs captured.
Trillet follows a four-step client intake process: First, it identifies whether the caller is a new client or returning client. Second, it screens for massage type and whether it matches your specialties. Third, it asks your custom intake questions (contraindications, pressure preference, areas of focus, allergies). Finally, if the client is qualified and wants to proceed, Trillet texts them your calendar booking link. You receive a full summary with intake details and transcript after every call.
When a client is qualified and wants to schedule a massage session, Trillet texts them your calendar link directly during the call. They can book a time that works for both of you. You get notified with the full call summary including intake details, no phone tag required.
Trillet will politely explain that your practice specializes in different massage modalities and end the call professionally. You'll still receive a summary so you know who called and what they needed.
Yes. Trillet asks at the beginning of each call to determine if they're new or returning. Returning clients can be transferred to your line or leave a message, while new clients go through your intake screening process.
Listen for yourself, we have a demo above. Trillet is designed for natural, calming conversation that matches the professional yet relaxing tone of your practice. Many callers don't realise they're speaking with AI.
That's exactly when Trillet is most valuable. The call gets answered without disrupting your session, the client gets screened and their preferences captured, and they receive your booking link, all before you finish. You see the appointment request in your calendar when you're ready, maintaining the peaceful environment for your current client.
Yes. Our Pro plan includes booking software integration with tools like MassageBook, Mindbody, Acuity Scheduling, and others. Contact our team to set this up for your practice.
Trillet starts at $29/month with a 30-day money-back guarantee. Compare that to human answering services ($200-400/month) or the cost of one missed client who books with another therapist instead. The average massage session is $80-150, Trillet pays for itself with a single prevented loss.
Yes. Trillet uses bank-level encryption for all calls and data. You control what questions are asked and what information is collected. We take client confidentiality as seriously as you do.
Book More Sessions. Miss Fewer Calls.
Every missed call is a stressed client calling someone else. Start capturing clients 24/7, even when your hands are literally on other clients, at lunch, or off the clock.
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